CAR RENTAL REVIEWS ON EUROPCAR AT COPENHAGEN AIRPORT, CPH

Europcar were as always amazing. Easy everything, and very funny and polite. Great customer service

The car wasn't completely cleaned inside, trash in the storage compartment between the front seats. The car was in need of an oil change and service as indicated on the dash each time the car was started.

Very satisfied

It's quite empty due to the pandemic.

Overall satisfied.

Ecellent service

None Very good and efficient

They said I was under 26 years old, so the rental fee was much higher than expected. QEEQ provided no warning about this, very dissatisfied.

The vehicle was perfect for our needs. The pickup was very long, and was glad I had my paperwork Easy Rent emailed. The counter person first said I had no reservation, then kept telling me I had no insurance, so I could prove it then kept trying to upgrade services. I had reserved a manual and she kept pushing for an automatic upgrade. I said no, both my husband and I were comfortable driving manual. Turns out they only had one vehicle and it was an automatic when we got in.

Booking was easy, great search features and vehicle descriptions.

Excellent. Simple and straightforward. Lovely people.

Very easy to use.

Recent car rental was great! Picking up the car at the airport was not crowded, no lines.

The rental location is 2 kilometers from the airport arrival hall, and the price is ridiculously high. This rental had very poor value for money. Over 600 per day for a compact 7-seater, and it's manual transmission. Ridiculous.

We are still waiting for a final statement, showing us, if any, additional charges, etc. When we arrived back at the drop-off, we were not given the final statement. I just assumed that this would be sent to us via e-mail. This still has not happened. We had a deposit put on the car, and also we paid for the toll across the Oresund Bridge between Denmark and Sweden. This is not a big deal, I would just like to see a copy indicating the final reckoning. Thank you.