CAR RENTAL REVIEWS ON EUROPCAR AT AMSTERDAM SCHIPHOL AIRPORT, AMS

I returned the car in perfect condition but the man inspector of the vehicle was slightly sharp and not very personable.

They changed their attitude immediately when I asked why the deposit in Germany was 300 euros while it was 900 euros in the Netherlands just because I didn't purchase Eurocar insurance. Their attitude was extremely bad, filled with contempt for Chinese people. When I couldn't hold back my anger, they became silent and awkward. I was very dissatisfied. The most outrageous part was when I asked about the late return calculation, they initially told me that if I exceeded the time, it would count as one full day. But when I asked again, they mentioned there is a half-hour grace period. Later, when I checked the contract, it stated that for the first 5 hours, it would be calculated at 20% per hour, indicating deliberate deception. I have rented cars in Europe and the U.S. many times, but this was the worst experience. However, the return process went smoothly, and the small Peugeot 208 I rented was in decent condition and was a new car.

Good customer services.

Easy to book.

Excellent in car continueation

Staff is friendly. They are no full coverage for car. If possible we should by it till booking with EasyRentCars

Arrived an hour early, but couldn't pick up the car.

Whole process exceeded my expectations, excellent, quick and easy to deal with.

Pretty good, online responses are quite prompt.

The service attitude was terrible.

Great service

Night lights did not work in the car

New and Very clean car, Fast pick up and return. RECOMMENDED.

Very good price with full insurance, Recommended.

Did not get the car I booked, I was told it would be more expensive !!!!!

Did not get the car I booked.

Everything was good

Car did exceed my expectations, very nice little car and fuel efficient too. Staff were very helpful!

The staff at the rental counter were extremely rude! We wanted to add full insurance to lower the deductible, but they told us it wasn't available! In the end, we did have an accident and had to pay 850 euros! We will never rent from this company again!