Easy to find pickup and dropoff locations. Car was given as specified and provided with the child seat as we required
About QEEQ:10.0/10
Excellent platform. Insurance purchased on the platform allowed us to decline the car company insurance. Obtained the car for approx 40% lower than other rental companies we enquired. Overall pleasant experience
Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.
Was offered a slightly smaller car, Misubishi ASX even though I booked the Toyota Rav 4. Would be better if we had a upgrade instead of a downgrade.
The pickup was slow as the lady was undergoing on-the-job training but that's understandable.
Return was quick but the return location was hard to find as there was construction going on.
“Overall was alright except for pick-up experiences..”
About Europcar:8.7/10
The pick-up was supposed to be at 12pm but ended up had to wait for more than 1 hour which affected my plans for the day. The counter staff wasn't very friendly.
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