Lo unico que sugiero, es que hubiese sido conveniente para mi que Qeeq hibiera podido agregar mi numero de Hertz Gold Member a la renta. Consulte y se me informo que no era
Very satisfied! The pick-up and drop-off process is simple, the vehicle and service are both good. The deposit was refunded within half an hour after returning the car.
Hertz's service was excellent, and the car was very new, with only 6000 miles on it. The staff explained the terms in detail, were humorous, and even helped us bundle the most cost-effective 2-day unlimited Toll Road package based on our travel plans. Returning the car was quick, and the $200 deposit was refunded instantly.
The store is easy to find, and the service is okay. On Saturday, I had to wait in line for 2 hours. Make sure to bring a physical card; Apple Pay doesn't work, and neither does a US credit card linked to Apple Pay. Otherwise, you won't be able to rent a car. The name on the credit card must match the name on your driver's license. I rented a gas car, but was given an electric car with only half a charge. Charging took 40 minutes to add 30 kilometers. If you return the car after 8 PM, there's a $20 fee. Otherwise, you need to park it yourself and return it the next day.
We used Hertz for car rental in New York this time. The staff at pickup asked very detailed questions, which left us a bit confused, so we asked our daughter to help translate. It seemed like the platform needed to confirm the insurance details with us again. Although the staff had to repeat information, they were thorough, patient, and answered all our questions. Such a great service attitude. Returning the car was very simple, just leave the keys inside and park it as instructed. We passed through many toll roads while driving and asked about it. The staff said if we accept email billing, we can just leave. Otherwise, we need to patiently wait in line to handle it on-site. It really relies on trust and honesty.
Estuvo muy bien la verdad, pero enseguida empiezan a preguntarte a los chóferes a GPS a no sé qué y le dijimos que ya venía todo reservado y tuvimos que buscar la letra pequeña de vuestra reserva
About QEEQ:10.0/10
De momento la fastidiada es que queríamos una picada y no llevaba GPS y por ese precio nos dieron un Volvo moderno que también estuvo bien pero nuestra ilusión era una una pick con GPS
very unhelpful service. The car we reserved was not there and the only option offered was to upgrade to a bigger car and pay more. She did not agree to waive the upgrade cost despite hertz not having the car we reserved
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