I had already selected the dates and received a quote when booking online, but during checkout I was told that because my rental period was less than a week, I couldn't get that price. The final cost was over $60 more than the quoted price. Also, I don't understand why Ford Focus and Chevrolet Spark are categorized in the same series when they are clearly different in size. In the end, I got a Chevrolet Spark, a very small car, which made me unhappy.
Because I didn't accept the insurance upsell from the staff, I was treated extremely poorly. First, they intentionally delayed by saying to wait and then attending to other things. Ten minutes later, they claimed there were no cars available. I said, 'Didn't you reserve one for me?' and then they started ignoring me. After a complaint and more than 50 minutes, I finally got a car I didn't want, in poor condition. The last row of seats couldn't move or fold, the exterior was scratched in many places, and there were three noticeable dents. When I pointed these out during the inspection, the staff simply said they didn't have time to check it. They didn't even say 'sorry' and continued to ignore me. When I asked for a different car, they were very unhelpful.
Like: Had a small run in with a big rock (small boulder) which did some damage, but covered under our agreement. Did not have to use my own insurance. THANK YOU! Dislike: Little longer than I liked checking car in but all due to my run in with a rock.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Antonia Susanna
-
-
-
-
View more >Lena Bryce
-
-
-
-
View more >Hedda Babbitt
-
-
-
-
View more >Dunn Raphael
-
-
-
-
View more >Bertram Nahum
-
-
-
-
View more >Elaine Burns
-
-
-
-
View more >Kitty Evans
-
-
-
-
View more >Sabrina Salome
-
-
-
-
View more >Sibyl Occam
-
-
-
-
View more >Ingram Matthew
-
-
-
-
View more >I.Bortolussi
-
-
-
-
View more >Dislike: Little longer than I liked checking car in but all due to my run in with a rock.
Meredith Flynn
-
-
-
-
View more >Car hire Brands Ranked In Salt Lake City
Pay for Car Rentals with Crypto