CAR RENTAL REVIEWS ON GOLDCAR IN FLORENCE

Everything worked out well. The only catch is a large deposit.

Perfect.

We received a fiat panda in good condition. We were charged twice for the cost of the car rental once by EasyRentCars and again by Goldcar. Had to waste my time scanning rental agreements.

Interface between this agency and Goldcar.

They coerced us into upgrading the vehicle without informing us of the additional costs. They presented two keys and asked us to choose between two cars. Though we'd purchased full coverage through our rental service, they refused to acknowledge it and asked for a new purchase, which was inconvenient as it was already late at night.

Je vous ai ecris un mail a ce sujet. La guichetière a refusé de me donner le vehicule et a demandé 80e de plus pour me donner la voiture

The problems for drop & pick-up were due to work in progress of all the area of rental car society.

Easy and cheap.

Staff a bit pushy to buy comprehensive car insurance and tried to scare us but other than that everything else was good. Thanks

I have rented cars multiple times, however, it has always been through Avis/Hertz/EuropCar. This has been the first time I rented Gold Car and experience was a breeze. Collected the car in 15 minutes flat from Florence Airport. Car Drop-Off process took no more than 10 Minutes - Francesco at Gold Car Drop Off was really helpful and quick. The car condition was excellent and as good as new. Just awaiting refund of the deposit/authorisation. Once that comes through, will leave a detailed review. Have been advised that the refund takes about 2 weeks time.

Very convenient, the staff was friendly, and his English was excellent.