CAR RENTAL REVIEWS ON GOLDCAR IN ISTANBUL

Exceptionally smooth experience, received a new car with just over 100 kilometers on the odometer. The self-drive trip for half a month went very well, without any attempts to upsell insurance.

Very satisfied

There was an accident, but it was quickly resolved after submitting the police report.

Very satisfied

Extremely satisfied. I chose this car rental company with a sense of exploration, but today I must say, this is the most professional car rental company I've used in Europe. All the service terms were exactly as displayed on the website, with every charge clearly explained before making any transactions. The only downside is the mileage limit (the website shows 500 km/day, but it was actually 400 km/day when picking up the car). This mileage is not sufficient for a trip to the hot air balloon ride, as the round trip to the airport alone requires 650 km.

The service was excellent! I love the people in Turkey!

Very satisfied

Easy process

Very satisfied

The service was decent, but the car provided was poor quality, even though it was new.

The service was quite enthusiastic. They ask if you need additional insurance without pushing it. The car had only 4100 kilometers, almost new.

Very satisfied! Although the car was a bit old, the cheap price made up for it.

Convenient and responsible.

The car was in great condition, and the inspection was thorough.

There was a minor system issue, but all the extra cash I paid on site was refunded. Very satisfied.

Finally reached this stage! Due to a flight delay and the airline in Turkey losing my luggage, I was unable to pick up the car within six hours of the scheduled time, leading the rental company to charge me the full prepayment without refund. I called the car rental service immediately after the flight delay, and they tried their best to help. Anyone who has experienced a flight delay and lost luggage simultaneously knows how frustrating it is. However, this terrible rental company showed no empathy whatsoever (I was later extorted by traffic police for 26,000 lira while driving in Turkey). I want to emphasize: I paid the full prepayment, not just a reservation fee. For those days, the car's usage rights were supposed to be mine even if I hadn't shown up on time. They shouldn't have rented it to someone else as I was only a few hours late. It was deeply unfair to not at least partially refund me. I don't want to say much more, but it's like throwing money away. It's regrettable that our great ancestors didn't manage to eradicate certain reptilian beings. Just my opinion, though many online say Turkey is a wonderful place. Indeed, I received good service elsewhere. Finally, I hope this rental company chokes on the double earnings. If you pollute the Bosphorus with your greed, Istanbul won't be as beautiful. Lastly, I wish your currency skyrockets in value.

I got a new car with 1200 kilometers. I rented it for 8 days and drove the entire route without any issues. The experience was great, and the rental fee was indeed low, around 100 yuan per day. 5 stars!

Satisfied

The car rental company is actually pretty good. They should have more confidence in Dacia. It's a large car, and even though the features are a bit lacking, it's still acceptable. The trunk can fit two 18-inch suitcases with some space left over. The driving experience is just average. The staff at the store are honest. I returned the car in a hurry, and the pre-authorization wasn't released yet. However, there were no upsells for insurance or anything when picking up the car. When I returned the car later than expected, I was in a rush to catch my flight. Nobody was there initially, which made me a bit anxious. But when I came back at the scheduled time, someone showed up and quickly checked the car. I'll be renting another car in a couple of days, so I will provide another review regarding the rental fees.

Arrived early, picked up the car directly without any insurance upsell.