CAR RENTAL REVIEWS ON GOLDCAR IN ISTANBUL

I would like yo say that goldcar company has terrible customers. They didn't help enough. Their responsibility was awful

The worst experience ever. Advice you to stick with well known companies.

When I dropdropped the car, I told to staff Mr Emre , could you please check the car very well I've got something in car. My special water bottle. It's cost me £35.00 But he didn't. Also he saw I've lot's of stuff and he never offer me to help or give me a lift airport . That's unacceptable.

They haven't been helpful at all. Waisted a lot of time and money. They try to rob you of with extra insurance etc. Will never use them again.

Dislike: No clear direction signs at the airport to the rental area

There are no staff in the office when the car is delivered Delay in re deposit

Great experience!!!

New cars, fast pick-up. Expensive provision (3000tl & 500usd). Usually: i am satisfied

Avarage company. Not much reliable and workers is not helpfully. Goldcar officials should be audit sabiha gokcen office. https://www.google.com/search?q=sabiha+gökçen+goldcar&oq=sabiha+gökçen+goldca&aqs=chrome.1.69i57j0l2.6205j0j7&sourceid=chrome&ie=UTF-8#lrd=0x14cada2e28e1da23:0x23ca94486a514a19,1,,,

The car was ok and the staff was also ok but this company is tricking their customers to pay for insurance by scaring the them and saying that you are not insured at all and if you have an accident, even if it’s not your fault you will have to pay x amount of money. They force you to buy their insurance. That’s why they are little bit cheaper than the other companies. i think that’s where they make their money.

Every thing was excellent, thanks to everybody there

There is an important point, Thant is the insurance was made by the reservation is through third party, that means if any accident happen the custome will pay to gold car then AXA insurance company will refund the payment to the customer, (Even I Made Full Insurance Booking) i think it's better when i make full insurance booking to be direct, anyway thanks god i didn't make an accident, everything else was great, Thanks Easyrentcars,

Like: The stuff are very friendly and helpful, they have a good service and such a new you car I had a Nissan qashqai 2018.
Dislike: Nothing