The rental company did not inform us in advance that they require both a Visa and a MasterCard for the deposit, which prevented us from picking up the car. They also did not offer any alternative automatic transmission vehicles, causing delays in our schedule.
The store is so small that it can only accommodate 2 people; others have to wait outside. The staff's English is terrible and they are rude, especially towards people of Asian descent, with a very arrogant attitude!
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Stacey
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