The car had body damage but was safe to drive. It was clean and in good shape otherwise. The wait time was reasonable as there were a few people ahead of me. The drop was quick and efficient. Shuttle to the airport was quick. The office location was in a new spot but I found it easily following they're directions.
About QEEQ:8.0/10
The booking platform was quick and easy. Never had a price drop so not sure if the price protector would have worked or not.
I have no negative comments because whole process was quick and efficient.
“Car suppler is a fraud. Easyrentcars.com support was excellent.”
About Centauro:2.0/10
Car suppler is a fraud and charge me twice for full coverage. To be honest, car was very good.
But they businesses practise is terrible and they have refused to return money even after it has become obvious what they did. They should be ashamed to take money from clients like that. Don't use their service.
About QEEQ:10.0/10
Easyrentcars.com support was excellent. They were very patient and helpful. Every recommendation for service.
The car was much worse than I expected. I do not see how a Fiat Panda is equivalent to a Fiat 500 (as booked). Made motorway journeys uncomfortable. I have booked three cars this summer and this was by far the most expensive, as well as the worst vehicle.
Service attitude was good, but they didn't remind us to inspect the vehicle. The front right door had scratches, which the staff noticed when returning the car. Luckily, we took photos when picking up the car.
Facturation de 60 euros pour le nettoyage intérieur de la voiture car il y avait un peu de sable, aucune information préalable comme quoi il fallait rendre la voiture propre.
Facturation totalement abusive
“The car was a good car and had a good gas mileage, but had much damage to the body. The price was ok”
About Centauro:4.7/10
The Centauro location is terrible in Lisbon. Very small and bad location and difficult for pickup and drop off. The shuttle service is inadequate with only one to maximum 2 vans for many people who need the service.
“Reasonable but not perfect was ee eere given a different car.”
About Centauro:7.3/10
The car available at Centauro was not the one we hired . We had hired a VW Touran 7 seats and the car given to us was a smaller one, Citroen 3008, 5 seats and we paid the same amount. We didnt like this.
The checkout process was very slow. The lady at the counter was nice but they were really really slow. When we returned the car, it was like a ZOO. People were lined up for over an hour to wait for the transportation to take them to the airport. We just about missed our flight. Very poor organization of the shuttle to the airport.
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