CAR RENTAL REVIEWS ON SURPRICE RENT A CAR AT LISBON AIRPORT, LIS

Car behaved great and just as expected, had a good few bumps and scratches (all in bodywork) but staff took note of all of them so no hassle when returning it. Busy during pick up so took about 20 min to get the car after arriving on the company premises. Shuttle bus to and from airport is quick and usually don't have to way much for it. Good experience with them, not first time booked cars there and never had any problems whatsoever.

Price drop is good but only looks to its own booking. Ended up cancelling initial booking and rebook another one from scratch for half the initial price (different company from initial booking, same car size). Easy to book and cancel it (still haven't checked if funds were returned though since takes a few days)

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

I had to purchase insurance because the deposit was too high (over 3000€)...so I paid double the price of the rent :/

Price droped, I saved 17€

Great experience

Very happy with the whole process

The people at the pick up desk are rude and we wasted a lot of time at the office. Information as to where to wait for pickup was not clear and when I tried calling the number provided, there was no answer. It took a while before figuring out where to wait for pick up.

This was great. Will surely use it again but not with Surprice Rent a Car.

As this car was the least expensive of all available on the site so we didnt expect much. Car was not very clean inside and was scratched with numerous small dents. It ran and drove well without any issues so it was good value if you can tolerate slow service and a less than pristine vehicle.

QEEG was fine

The car was perfect, how ever I scratched one rim trying to avoid an accident and I was charged 260 euros at the checkout. This is the price of 2 new rims and they are making money when they see that you don't take their insurance.

All good Thanks

Great!

auto a l exterieur de l aéroport, temps pour le transfert vraiment long, meme temps long pour le retour

Lisbon location is a scam. When dropping off the car, they charge us for a microscopic spot on the edge of the door which was already there when we rented it out. It wasn't even visible, other clients agreed with us that it wasn't visible but the attendant told us it was our fault and charged us. Either we pay that amount or they will charge us more. Luckily we had the insurance from QEEQ but also from our credit card so we managed to get it back. But be very careful when renting from this location. I had rented from the Pisa location and all good.

Very satisfied.

Waited over 30 minutes on site, but the service attitude was acceptable

very good service, car, price, location, friendliness!

The car rental company is average overall, with few staff and slow service. It's a good choice if you want to save money.

The order stated full-to-full fuel policy, but the car was given with an empty tank! Furthermore, the car's condition was poor with scratches and dents all over.

Very smooth and fast pick up and drop off super cheap

The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful

The car company didn't follow the full to full fuel policy of Qeeq

However, there were too few staff, resulting in slow service. I waited for two hours.

Sem capacidade de recursos humanos para atender os clientes na recolha e entrega das viaturas. Estive mais de 60' em pé na fila a aguardar a minha vez para ser atendido. Impossível!!!! Sem condições e não recomendo!!!!

Muito boa relação custo/ viatura / dias de aluguer. Fácil e muito recomendável!!!!

Low cost rental so didnt expect a pristine vehicle. Bit dented up but ran well and was ok on the highway. Good value.