CAR RENTAL REVIEWS ON NISSAN AT TOKYO NARITA AIRPORT, NRT

The only issue is you have to find their shuttle van service to the pick up location. Regarding the rides I do not like the electronic rear mirror. Totally not use to it, sometimes the screen brightness gets dim and it’s very unsafe.

Good service. They didn’t have the car type we booked so they upgraded a bigger car for us.

Good

The drop off was a nightmare. We keyed in the map code as instructed and was lead to a point where we cannot find the drop off point. Asking people around us didn't help. The number given is not contactable. Had to call the airport branch and was asked to call the customer service number, and was then informed that we have to key in the phone number(which was different) into the gps. They then explain that we have to drive down to the basement, which was not obvious. Better provided information from the start would have helped.

No queue, clear service

The service was great. The next day, I visited several other rental shops and upgraded the vehicle.

The pickup process was very simple, and there was no hard sell for insurance or other additional costs. The car was new and easy to drive.

Like: The customer service was excellent. Detailed explanation of the contract. Very friendly staff.

I rented a car with my Australian driver's license, and it took an hour of repeated checks to confirm my eligibility. If you have a so-called international driver's license translated from Taobao, don't bother; you won't be able to rent a car.

I have to wait for a long time to get a car because there is one staff at counter service. The car exceeded my expectations, a lot of space for luggage and save oil.