“Very slow process to get car at pickup point. Also try to sell all sorts of extras at pickup point”
About Firefly:8.7/10
Long long waiting times for car pickup.
Selling all extras at pickup
Must check car conditions as the paper is given as ‘new’ car but in reality many scratches on car...
The operator at rental desk charge us for more than 100€ first without saying anything at all. Then we claim that there is no hidden cost which we should pay and then they start talking about insurance! Very tricky
The pick up process at the firefly desk at Malaga airport was terrible. Unbelievably slow - over an hour wait - despite me completing all the details in the UK before we travelled. There should be some desks dedicated to prebookings and some for on the spot reservations. The staff desperately tried to sell me more insurance. When I refused, they tried to used scare tactics to add more pressure. After queuing in the airport, I then had to go to another office in the carpark to collect the keys. Having been travelling with three children from 3:30 am, not ideal at all!!
About QEEQ:8.0/10
Very easy to use and book online and very cost effective.
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Awesome o joe
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