CAEL, Lisbon - Airport Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

CAEL - Lisbon - Airport Information, Car hire Instructions & Policies

Address

Lisbon Airport Rua 25 de Abril, no.8,,Prior Velho,2685-332,PT

Telephone

+351215989740 / +351927815771

Pick-up Instructions

The CAEL - Lisbon - Airport car hire location is located out of the airport

Please contact the staff to pick you up to CAEL - Lisbon - Airport car hire when you arrived.

After Baggage Claim, leave the Arrivals hall and turn right. Then, exit the terminal through the Exit 4 (door next to the Vodafone shop) and wait at the other side of the road, by the second lane. A Cael shuttle bus will take you to the rental counter. .If you have any difficulty finding us, please call: +351 927 815 771 * (* Phone call to a mobile line according with your service provider rates)

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:30 -19:59	06:30 -19:59	06:30 -19:59	06:30 -19:59	06:30 -19:59	06:30 -19:59	06:30 -19:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 22 years old with charge of EUR 20 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Portugal

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Spain

Cael's vehicles are allowed to travel to Spain and the extra cost to do that is 30€. Cross-Border driving is not allowed without prior written consent by CAEL. Changes are subject to Cael's decision. For more information, please check with customer service.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 km from Lisbon Airport

Railway Stations

3.3 km from Gare Do Oriente

8.2 km from Rossio Station

8.2 km from Santa Apolonia Train Station

Other Landmarks

7.4 km from Aqueduct Of The Free Waters

7.5 km from Liberty Avenue

8.4 km from Santa Justa Elevator

FIND ME A CHEAP RENTAL

Map view of CAEL Store Location

coordinates: 38.787317 -9.127888

Guest Reviews

Total points： 9.4 / 10 Excellent

Vehicle condition: 3.1
Vehicle cleanliness: 4.0
Spaciousness: 4.2
Counter staff: 3.7
Pick-up location: 3.7
Drop-off location: 3.7
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

P.Brown
Lisbon
10 /10 Excellent
Reviewed: Sunday, January 19, 2025
Great service and exactly what we wanted.
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Anonymous
Lisbon
6.7 /10 Average
Reviewed: Sunday, January 19, 2025
I think they advertise in bad intentions only to try to upsell you to a car you already should receive. This is unfortunate and deceiving practice by this company, I will never book again unless it's with a big name rental brand.
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M.Ignatov
Lisbon
9.7 /10 Excellent
Reviewed: Sunday, January 19, 2025
Everything was perfect excepts the fact that we’d had to wait for the company’s representative for another 30 minutes at the airport before we had picked up.
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Maria Felix
Lisbon
10 /10 Excellent
Reviewed: Sunday, January 19, 2025
Excellent
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Sibyl Occam
Lisbon
10 /10 Excellent
Reviewed: Sunday, January 19, 2025
Excellent service. The car was very new, with just over 8,000 kilometers. The customer service was also outstanding. Both pick-up and drop-off were very convenient. Highly recommended!
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Honey Meg
Lisbon
10 /10 Excellent
Reviewed: Sunday, January 19, 2025
Very good
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Mona Lou(ie)
Lisbon
10 /10 Excellent
Reviewed: Sunday, January 19, 2025
The staff were very friendly, there was no upselling, and the pick-up and drop-off process was extremely smooth.
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