National, PHUKET PATONG DOWNTOWN Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

National - PHUKET PATONG DOWNTOWN Information, Car hire Instructions & Policies

Address

HOLIDAY INN RESORT PHUKET, 52 THAWEEWONG RD PHUKET 83150, THAILAND

Telephone

+66 (0) 8 4700 4386 / +66 (0) 81 970 6551

Pick-up Instructions

Deliver and/or pick up the vehicle to their hotel or other destination within 30 kilometers of all locations at Baht 600. The out-of- hour service fee is428 THB and there will be staffs showing how to pickup or return cars .

Drop-off Instructions

Please ask the staff how to drop off a car.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00	08:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Thailand

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

THB 8560-12840 for other car models.

THB 8000 for Toyota Yaris,

THB 8000 for Volkswagen T-cross,

THB 8000 for 3 4 Door,

THB 10000 for Mercedes-benz Vito 9-sitzer,

THB 10000 for Chrysler Pacifica,

THB 10000 for Renault Captur,

THB 15000 for Hyundai Tucson,

THB 15000 for Ford Tourneo Custom,

THB 15000 for Vito 9 Seater,

THB 15000 for Renaultmegane,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes Classe V,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Audi A5,

THB 15000 for Strada Ou Saveiro Cabine Dupla,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Ford Kuga,

THB 10000 for Nissan Qashqai,

Theft Insurance Excess differs by car model:

THB 8000 for Toyota Yaris,

THB 8000 for Volkswagen T-cross,

THB 8000 for 3 4 Door,

THB 10000 for Mercedes-benz Vito 9-sitzer,

THB 10000 for Chrysler Pacifica,

THB 10000 for Renault Captur,

THB 15000 for Hyundai Tucson,

THB 15000 for Ford Tourneo Custom,

THB 15000 for Vito 9 Seater,

THB 15000 for Renaultmegane,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes Classe V,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Audi A5,

THB 15000 for Strada Ou Saveiro Cabine Dupla,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Ford Kuga,

THB 10000 for Nissan Qashqai,

Third Party Liability Insurance Excess differs by car model:

THB 8000 for Toyota Yaris,

THB 8000 for Volkswagen T-cross,

THB 8000 for 3 4 Door,

THB 10000 for Mercedes-benz Vito 9-sitzer,

THB 10000 for Chrysler Pacifica,

THB 10000 for Renault Captur,

THB 15000 for Hyundai Tucson,

THB 15000 for Ford Tourneo Custom,

THB 15000 for Vito 9 Seater,

THB 15000 for Renaultmegane,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes Classe V,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Audi A5,

THB 15000 for Strada Ou Saveiro Cabine Dupla,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Ford Kuga,

THB 10000 for Nissan Qashqai,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

24.8 km from Phuket Airport

Hotels

0.5 km from Patong Beach Hotel

0.7 km from Millennium Resort Patong Phuket

1 km from The Gig Hotel

Other Landmarks

10 km from Chinpracha House

10.9 km from Clock Tower

FIND ME A CHEAP RENTAL

Leaflet

Map view of National Store Location

coordinates: 7.888404 98.293035

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 2.0
Vehicle cleanliness: 2.3
Spaciousness: 2.2
Counter staff: 2.3
Pick-up location: 2.1
Drop-off location: 1.8
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

C.Wong
Phuket
9.3 /10 Excellent
Reviewed: Thursday, May 22, 2025
Pickup and dropoff was smooth.
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S.Kawai
Phuket
9.7 /10 Excellent
Reviewed: Thursday, May 22, 2025
タイのプーケットでレンタルしました。他国でも何度かレンタカーを利用しましたが、タイは日本と同じ左側通行なのでとても運転しやすかったです。また、日本でネット予約でき、安いです。トヨタのフォーチュナー(大型SUV)を借ましたがウチに欲しいぐらい乗りやすかったです。パトンビーチはトゥクトゥク高いので、レンタカーがおススメです。
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Andri Loa
Phuket
9 /10 Excellent
Reviewed: Thursday, May 22, 2025
I did not receive proof of return of the car at Phuket Airport. I hope there is no problem with my deposit money at National Car Rental. Because the deposit refund is processed 2 weeks later. Thank you
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C.Yu
Phuket
8.7 /10 Very good
Reviewed: Thursday, May 22, 2025
Exactly as described. No issues with pick up and the car.
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Colby
Phuket
2 /10 Poor
Reviewed: Thursday, May 22, 2025
High efficiency but rigid service and problematic car
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Evelyn Gallacher
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Returning the car was very convenient.
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Wilbur Saxton
Phuket
6 /10 Average
Reviewed: Thursday, May 22, 2025
The staff was nice, but the efficiency was quite low. There was one person in line ahead, and I waited for 20 minutes.
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Barnett Bray
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Very friendly and careful when handing over the car.
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Franklin Raphael
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Convenient and affordable, good service attitude.
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Bertram Toynbee
Phuket
6 /10 Average
Reviewed: Thursday, May 22, 2025
They were a bit late compared to the scheduled time, almost causing us to miss the car rental. Also, we rented the car at 9 PM and were asked to return it by 7 PM the next day.
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Byron Bertie
Phuket
2 /10 Poor
Reviewed: Thursday, May 22, 2025
First, when they gave me the car, it had scratches and a cracked headlight. Fortunately, I noticed and asked them to document it, but the staff didn’t seem to care about inspecting the vehicle carefully. Second, they only informed me that a collision would cost 8000 THB, and didn't mention other important details like no smoking in the car or no eating durians. It's a complete scam! Third, when I returned the car, they were much more thorough than when they gave it to me. The car was clean and had no odor. I smoke, but I always smoked outside the car, so some tiny ash particles might have fallen inside, which is unavoidable. They claimed the car had a smell and charged me 3210 THB for cleaning. Even calling QEEQ didn't resolve the issue. Traveling like this is really frustrating! I advise everyone to stay away from this rental company!
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Gregary Mansfield
Phuket
8 /10 Very good
Reviewed: Thursday, May 22, 2025
Pickup and drop-off went smoothly. However, there were three issues: First, the staff gave me a Honda Jazz hatchback instead of the Toyota Vios sedan I had booked. For similar cars, it should have been a sedan. After insisting, they gave me a Honda City sedan instead. For those who understand cars, the rear space is completely different between these two models. A reminder to everyone, insist on getting the model you booked or an equivalent. Second, the car was not provided with a full tank of gas. Being in a foreign country, to avoid unnecessary trouble, I had to add more fuel to ensure the tank was full when returning it. Third, after the car was driven for 2 days, the battery was dead on the third morning, even though the car had only 15,000 kilometers on it and was practically new! I couldn’t reach the rental company by phone and had to seek help from the hotel staff to jump-start the car, then drove for half an hour to report the issue at the rental office. This wasted time, and I was worried the car might break down on the way. Aside from these issues, I was overall satisfied. QEEQ’s customer service is very responsive, addressing queries promptly. Thumbs up!
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Phyllis Morgan
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Friendly attitude, convenient and efficient.
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Channing Dick
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Always get the car smoothly; although I never see QEEQ staff in person, it's fine.
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Sam Dewar
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
The service staff of the car rental company are excellent. Their service is very enthusiastic throughout the whole process, and they always have a smile on their face. Even for someone like me who doesn't know a single letter of the alphabet, I successfully rented and returned the car under their very patient guidance. It was a perfect experience.
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Bruno Reynolds
Phuket
8 /10 Very good
Reviewed: Thursday, May 22, 2025
Satisfied
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Mick Flower
Phuket
10 /10 Excellent
Reviewed: Thursday, May 22, 2025
Overall service attitude was very good
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