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National, Phuket Patong Downtown Car hire

National 2000+ ratings, 12 reviews

Phuket, Phuket Province, Thailand

8.0 / 10 Very good

National - Phuket Patong Downtown Information, Car hire Instructions & Policies

Address

HOLIDAY INN RESORT PHUKET, 52 THAWEEWONG RD PHUKET 83150, THAILAND

Telephone

+66 (0) 8 4700 4386 / +66 (0) 81 970 6551 

Pick-up Instructions

Deliver and/or pick up the vehicle to their hotel or other destination within 30 kilometers of all locations at Baht 600. The out-of- hour service fee is428 THB and there will be staffs showing how to pickup or return cars .

Drop-off Instructions

Please ask the staff how to drop off a car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -21:00
08:00 -21:00
08:00 -21:00
08:00 -21:00
08:00 -21:00
08:00 -21:00
08:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Thailand

Additional Extras

To be updated

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

THB 8560-12840 for other car models.

THB 8000 for Suzuki Swift,

THB 8000 for Volkswagen T-cross,

THB 8000 for Volkswagen Vento,

THB 10000 for Nissan Evalia 7s,

THB 10000 for Chrysler Pacifica,

THB 10000 for Citroen C3 Aircross,

THB 15000 for T Chevrolet Tahoe,

THB 15000 for Nissan Primastar,

THB 15000 for Renault Traffic 9 Seater Or Similar,

THB 15000 for Bmw 5 Series,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes V Class,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Amg C 43,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Volkswagen Tiguan Aut,

THB 10000 for Peugeot 3008,

Theft Insurance Excess differs by car model:

THB 8000 for Suzuki Swift,

THB 8000 for Volkswagen T-cross,

THB 8000 for Volkswagen Vento,

THB 10000 for Nissan Evalia 7s,

THB 10000 for Chrysler Pacifica,

THB 10000 for Citroen C3 Aircross,

THB 15000 for T Chevrolet Tahoe,

THB 15000 for Nissan Primastar,

THB 15000 for Renault Traffic 9 Seater Or Similar,

THB 15000 for Bmw 5 Series,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes V Class,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Amg C 43,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Volkswagen Tiguan Aut,

THB 10000 for Peugeot 3008,

Third Party Liability Insurance Excess differs by car model:

THB 8000 for Suzuki Swift,

THB 8000 for Volkswagen T-cross,

THB 8000 for Volkswagen Vento,

THB 10000 for Nissan Evalia 7s,

THB 10000 for Chrysler Pacifica,

THB 10000 for Citroen C3 Aircross,

THB 15000 for T Chevrolet Tahoe,

THB 15000 for Nissan Primastar,

THB 15000 for Renault Traffic 9 Seater Or Similar,

THB 15000 for Bmw 5 Series,

THB 15000 for Toyota C-hr,

THB 30000 for S Class,

THB 8000 for Mystery Car,

THB 15000 for Mercedes V Class,

THB 30000 for Bmw Serie 4 Gran Coupé,

THB 30000 for Bmw X1,

THB 30000 for Mercedes Glc,

THB 30000 for Audi Tt Coupe,

THB 30000 for Amg C 43,

THB 15000 for Toyota Hilux,

THB 15000 for Toyota Hilux Revo-4wd,

THB 15000 for Volkswagen Tiguan Aut,

THB 10000 for Peugeot 3008,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

24.8 km from Phuket Airport

Hotels

0.5 km from Patong Beach Hotel

0.7 km from Millennium Resort Patong Phuket

1 km from The Gig Hotel

Other Landmarks

10 km from Chinpracha House

10.9 km from Clock Tower

FIND ME A CHEAP RENTAL
Map view of National Store Location
coordinates: 7.888404 98.293035

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.0 / 10 Very good

  • Vehicle condition: 1.6
  • Vehicle cleanliness: 1.8
  • Spaciousness: 1.7
  • Counter staff: 1.8
  • Pick-up location: 1.6
  • Drop-off location: 1.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • C.Wong

    Phuket

    9.3 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Pickup and dropoff was smooth.
    Read More >

  • Andri Loa

    Phuket

    9 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    I did not receive proof of return of the car at Phuket Airport. I hope there is no problem with my deposit money at National Car Rental. Because the deposit refund is processed 2 weeks later. Thank you
    Read More >

  • C.Yu

    Phuket

    8.7 /10 Very good

    Reviewed: Thursday, January 22, 2026

    Exactly as described. No issues with pick up and the car.
    Read More >

  • Colby

    Phuket

    2 /10 Poor

    Reviewed: Thursday, January 22, 2026

    Read More >

  • Evelyn Gallacher

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Returning the car was very convenient.
    Read More >

  • Wilbur Saxton

    Phuket

    6 /10 Average

    Reviewed: Thursday, January 22, 2026

    Read More >

  • Barnett Bray

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Very friendly and careful when handing over the car.
    Read More >

  • Franklin Raphael

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Convenient and affordable, good service attitude.
    Read More >

  • Bertram Toynbee

    Phuket

    6 /10 Average

    Reviewed: Thursday, January 22, 2026

    Read More >

  • Byron Bertie

    Phuket

    2 /10 Poor

    Reviewed: Thursday, January 22, 2026

    Read More >

  • Gregary Mansfield

    Phuket

    8 /10 Very good

    Reviewed: Thursday, January 22, 2026

    Pickup and drop-off went smoothly. However, there were three issues: First, the staff gave me a Honda Jazz hatchback instead of the Toyota Vios sedan I had booked. For similar cars, it should have been a sedan. After insisting, they gave me a Honda City sedan instead. For those who understand cars, the rear space is completely different between these two models. A reminder to everyone, insist on getting the model you booked or an equivalent. Second, the car was not provided with a full tank of gas. Being in a foreign country, to avoid unnecessary trouble, I had to add more fuel to ensure the tank was full when returning it. Third, after the car was driven for 2 days, the battery was dead on the third morning, even though the car had only 15,000 kilometers on it and was practically new! I couldn’t reach the rental company by phone and had to seek help from the hotel staff to jump-start the car, then drove for half an hour to report the issue at the rental office. This wasted time, and I was worried the car might break down on the way. Aside from these issues, I was overall satisfied. QEEQ’s customer service is very responsive, addressing queries promptly. Thumbs up!
    Read More >

  • Phyllis Morgan

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Friendly attitude, convenient and efficient.
    Read More >

  • Channing Dick

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Always get the car smoothly; although I never see QEEQ staff in person, it's fine.
    Read More >

  • Sam Dewar

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    The service staff of the car rental company are excellent. Their service is very enthusiastic throughout the whole process, and they always have a smile on their face. Even for someone like me who doesn't know a single letter of the alphabet, I successfully rented and returned the car under their very patient guidance. It was a perfect experience.
    Read More >

  • Bruno Reynolds

    Phuket

    8 /10 Very good

    Reviewed: Thursday, January 22, 2026

    Satisfied
    Read More >

  • Mick Flower

    Phuket

    10 /10 Excellent

    Reviewed: Thursday, January 22, 2026

    Overall service attitude was very good
    Read More >

More National Car hire Locations in Phuket

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Where is the Car hire Store Location?

HOLIDAY INN RESORT PHUKET, 52 THAWEEWONG RD PHUKET 83150, THAILAND

What is the Telephone Number?

+66 (0) 8 4700 4386/ +66 (0) 81 970 6551 

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please ask the staff how to drop off a car.

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

21 - 75 years old

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

  • For local renters, you need to bring:

    Full Driving License issued in Thailand

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    24.8 km from Phuket Airport

  • Hotels

    0.5 km from Patong Beach Hotel

    0.7 km from Millennium Resort Patong Phuket

    1 km from The Gig Hotel

  • Other Landmarks

    10 km from Chinpracha House

    10.9 km from Clock Tower

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