Dropoff at domestic terminal was cumbersome. Need to call to meet.

Always get the car smoothly; although I never see QEEQ staff in person, it's fine.

First, when they gave me the car, it had scratches and a cracked headlight. Fortunately, I noticed and asked them to document it, but the staff didn’t seem to care about inspecting the vehicle carefully. Second, they only informed me that a collision would cost 8000 THB, and didn't mention other important details like no smoking in the car or no eating durians. It's a complete scam! Third, when I returned the car, they were much more thorough than when they gave it to me. The car was clean and had no odor. I smoke, but I always smoked outside the car, so some tiny ash particles might have fallen inside, which is unavoidable. They claimed the car had a smell and charged me 3210 THB for cleaning. Even calling QEEQ didn't resolve the issue. Traveling like this is really frustrating! I advise everyone to stay away from this rental company!

They were a bit late compared to the scheduled time, almost causing us to miss the car rental. Also, we rented the car at 9 PM and were asked to return it by 7 PM the next day.

Very friendly and careful when handing over the car.

The staff was nice, but the efficiency was quite low. There was one person in line ahead, and I waited for 20 minutes.