SURPRICE RENT A CAR
London, England, United Kingdom
Free shuttle bus service. Please call upon arrival: 00441932502444. Please proceed to the designated shuttle meeting point according to your terminal: Terminal 2: Bus Stops 7 and 8 - Ground floor, outside the arrivals hall. Terminal 3: Bus Stops 17 and 18 - Exit the arrivals area, walk straight past the exit ramp to the end of the terminal. Exit the terminal building using the doors on the right hand side. Terminal 4: Bus Stop 23 - Exit the arrivals area and head toward the exit located near the Underground (Tube) Station. Terminal 5: Bus Stops 26 and 27 - Exit arrivals, walk past Costa Coffee and Marks and Spencer, then use the doors next to Caffe Nero and cross to the second lane.
Return instruction is being collected.
| Days of Week | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday |
| Opening hours | CLOSED | 07:00 -18:00 | 07:00 -18:00 | 07:00 -18:00 | 07:00 -18:00 | 07:00 -18:00 | CLOSED |
| Representative Car Models | Deposit Amount(approx.) | Business Days Required for Refund |
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. | USD300-5000 | 30-60 |
Credit cards issued by the following companies qualify a car hire from this store: Visa, Master
An e-voucher is accepted at this location.
The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).
For foreign renters, you need to bring:
Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.
UK Driving License（with DVLA check code/DVLA endorsement record）
In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).
You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)
For local renters, you need to bring:
Full Driving License issued in United Kingdom
To be updated
To be updated
Collision Damage Waiver Excess differs by car model:
GBP 1500 for Renault Twingo,
GBP 1500 for Fiat 500,
GBP 1500 for Toyota Aygo,
GBP 1500 for Renault Clio,
GBP 1500 for B Fiat Panda,
GBP 1500 for Fiat Panda,
GBP 1500 for Peugeot 208,
GBP 1500 for Vw Polo,
GBP 1500 for Mg 5,
GBP 1500 for Renault Captur,
GBP 1500 for Mini Cooper,
GBP 1500 for Volkswagen Golf,
GBP 1500 for Ford Focus,
GBP 1500 for Peugeot 2008 Crossover,
GBP 1500 for Commuter,
GBP 1750 for Volkswagen Transporter,
GBP 1750 for Hyundai Staria,
GBP 2500 for Toyota Hiace,
GBP 2000 for Audi A4,
GBP 1750 for Ds7 Crossback,
GBP 1500 for Opel Insignia,
GBP 1500 for Kia Optima Or Similar,
GBP 1500 for Vauxhall Insignia,
GBP 1500 for Peugeot 408,
GBP 1500 for Skoda Octavia Automatic Or Similar,
GBP 1500 for Hyundai Accent Blue Aut. Diesel,
GBP 1500 for Toyota Proace,
GBP 1500 for Volkswagen Passat,
Theft Insurance Excess differs by car model:
GBP 1500 for Renault Twingo,
GBP 1500 for Fiat 500,
GBP 1500 for Toyota Aygo,
GBP 1500 for Renault Clio,
GBP 1500 for B Fiat Panda,
GBP 1500 for Fiat Panda,
GBP 1500 for Peugeot 208,
GBP 1500 for Vw Polo,
GBP 1500 for Mg 5,
GBP 1500 for Renault Captur,
GBP 1500 for Mini Cooper,
GBP 1500 for Volkswagen Golf,
GBP 1500 for Ford Focus,
GBP 1500 for Peugeot 2008 Crossover,
GBP 1500 for Commuter,
GBP 1750 for Volkswagen Transporter,
GBP 1750 for Hyundai Staria,
GBP 2500 for Toyota Hiace,
GBP 2000 for Audi A4,
GBP 1750 for Ds7 Crossback,
GBP 1500 for Opel Insignia,
GBP 1500 for Kia Optima Or Similar,
GBP 1500 for Vauxhall Insignia,
GBP 1500 for Peugeot 408,
GBP 1500 for Skoda Octavia Automatic Or Similar,
GBP 1500 for Hyundai Accent Blue Aut. Diesel,
GBP 1500 for Toyota Proace,
GBP 1500 for Volkswagen Passat,
To be updated
Airports
14.2 km from Heathrow Airport T5
16.5 km from Heathrow Airport T1-T4
16.5 km from Heathrow Airport
Railway Stations
14.1 km from Heathrow Terminal 5
15.1 km from West Drayton
16.4 km from Heathrow Terminals 2 & 3
Hotels
34.4 km from Copthorne Tara Hotel London Kensington
34.7 km from Seraphine London Kensington Garden Hotel
35 km from Millennium Gloucester Hotel London
Other Landmarks
31.1 km from Hyde Park
38.9 km from Trafalgar Square
39.1 km from Big Ben
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The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).
Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.
EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.
UK Driving License（with DVLA check code/DVLA endorsement record）
In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).
You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)
Full Driving License issued in United Kingdom
To be updated
14.2 km from Heathrow Airport T5
16.5 km from Heathrow Airport T1-T4
16.5 km from Heathrow Airport
14.1 km from Heathrow Terminal 5
15.1 km from West Drayton
16.4 km from Heathrow Terminals 2 & 3
34.4 km from Copthorne Tara Hotel London Kensington
34.7 km from Seraphine London Kensington Garden Hotel
35 km from Millennium Gloucester Hotel London
31.1 km from Hyde Park
38.9 km from Trafalgar Square
39.1 km from Big Ben
