National, Lisbon-portela Airport Car hire

Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

National - Lisbon-portela Airport Information, Car hire Instructions & Policies

Address

AEROPORTO DE PORTELA,

Telephone

219426300

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full Driving License issued in Portugal

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 2830 for Skoda Scala,Peugeot 308 Estate,Vw Sharan - Seat Alhambra - Renault Espace, 7 Seater Full Size Mpv,,Toyota Corolla 135 Hp Automatic Or Similar,Audi A3,Volkswagen T-roc,Audi A4,Skoda Karoq Suv Aut,Audi A6,

EUR 1970 for Toyota Aqua Hybrid,Ford Focus,Nissan Juke,Peugeot 308,

EUR 1180.8 for Toyota Yaris Hybrid,Seat Ibiza,Hyundai I10,

Theft Insurance Excess differs by car model:

EUR 1970 for Toyota Aqua Hybrid,Ford Focus,Nissan Juke,Peugeot 308,

EUR 1180.8 for Toyota Yaris Hybrid,Seat Ibiza,Hyundai I10,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.6 km from Lisbon Airport

Railway Stations

3.5 km from Gare Do Oriente

6.9 km from Benfica

7.5 km from Rossio Station

Other Landmarks

6.5 km from Aqueduct Of The Free Waters

6.7 km from Liberty Avenue

7.7 km from Santa Justa Elevator

FIND ME A CHEAP RENTAL

Map view of National Store Location

coordinates: 38.781311 -9.135919

Guest Reviews

Total points： 7.7 / 10 Good

Vehicle condition: 8.0
Vehicle cleanliness: 10.0
Spaciousness: 10.0
Counter staff: 2.0
Pick-up location: 8.0
Drop-off location: 8.0
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

m.gillan
Lisbon
7.7 /10 Good
Reviewed: Sunday, May 17, 2026
The car was great...modern with sat nav and clean inside and out. The pick up process was DISGRACEFUL. We arrived at the desk at 9.45am to utter chaos and crowds of people queueing. By their own admission they had to turn around 300 cars that morning with only 6 staff on the desks. It took a full hour before our turn (the lady was lovely) and then another 45mins to wait upstairs while the car was being washed despite being told it would just be 5 mins. We had booked our collection for 10am so I asked why the car wasn't ready when it was 11.45am. The guy said it was our fault for not being there at 10am so they had given our car to someone else. Well excuse me but the reason we weren't there was the queue downstairs!!! When I asked him about compensation for the long wait he was rude and aggressive saying he had no authority(despite being in charge) to authorise anything and I should go back downstairs to speak to the manager. Back down to that chaos-I think not as he was surrounded by other angry customers the last time I saw him. It really ruined the start of our holiday. After a long flight and early start, waiting for nearly 2 hours is a disgrace. The return process was easy and took just over 10 mins. Suely if the company know they have a huge turnover then it is not rocket science to plan more staff!! So many angry customers...im surprised anyone uses them....I certainly wont again.
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Where is the Car hire Store Location?

AEROPORTO DE PORTELA,

What is the Telephone Number?

219426300

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver Age Requirements for this Car hire Store?

19 - 80 years old

Young Driver Fee applies at 19 - 20 years old with charge of EUR 10 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)
Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License
EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.
For local renters, you need to bring:

Full Driving License issued in Portugal

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports
0.6 km from Lisbon Airport
Railway Stations
3.5 km from Gare Do Oriente
6.9 km from Benfica
7.5 km from Rossio Station
Other Landmarks
6.5 km from Aqueduct Of The Free Waters
6.7 km from Liberty Avenue
7.7 km from Santa Justa Elevator

National, Lisbon-portela Airport Car hire

National - Lisbon-portela Airport Information, Car hire Instructions & Policies

Address

Telephone

Pick-up Instructions

Drop-off Instructions

Opening Hours

Deposit policy

Accepted Cards

E-voucher

Age requirements

Driver's License Requirements

Additional Extras

Cross Border

Cross Islands

Excess

Fuel Policy (what does it mean)

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Pay for Car Rentals with Crypto

More Car hire Brands at Lisbon Airport

Where is the Car hire Store Location?

What is the Telephone Number?

What are the Accepted Cards as Payment Methods for this Car hire Store?

Can I Pick up Rental Cars with a E-voucher?

What are the Driver Age Requirements for this Car hire Store?

What are the Driving Licence Requirements to Rent a Car from this Car hire Store?

For foreign renters, you need to bring:

For local renters, you need to bring:

Additional Extras

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

Airports

Railway Stations

Other Landmarks