EZM, Rental Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

EZM - Rental Information, Car hire Instructions & Policies

Address

8100 Capstan Way #1, Richmond, BC V6X 2B6, Canada

Telephone

+16043030281 / +17786360281

Pick-up Instructions

The EZM - Rental car hire location is located out of the airport

Please contact the staff to pick you up to EZM - Rental car hire when you arrived.

Please contact location while you reach the airport, our staff will pick you up to office and the waiting time is around 10 minutes. Please wait for our staff at the passenger pick up point at the left side after you exit. If there is any flight delay or emergency, please inform us early. Out of hours fee 50 CAD.

Drop-off Instructions

Please return the car to our office, our staff will send you to the airport after drop off done. Out of hours fee 50 CAD is applicable if you return car after our business time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 65 years old

Young Driver Fee applies at 19 - 20 years old with charge of CAD 10 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 5/day

Additional driver

Note that all drivers must provide their valid documentation.

CAD 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

CAD 5/day

capped at CAD 25

Winter tires rental

Operated safely on surfaces including pavement (wet or dry), mud, ice, or snow.

CAD 120/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 5/day

capped at CAD 25

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 5/day

capped at CAD 25

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United States	CAD 10 per day

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

3.5 km from Vancouver Airport

Hotels

1.8 km from Coast Vancouver Airport Hotel

3.1 km from Brand New House With Garden View

3.5 km from 420 Reasons to stay

Other Landmarks

9.4 km from False Creek

10 km from Yaletown

11.7 km from Coal Harbour

FIND ME A CHEAP RENTAL

Map view of EZM Store Location

coordinates: 49.1883856 -123.1344672

Location Images

The Rental Desk

Guest Reviews

Total points： 8.1 / 10 Very good

Vehicle condition: 6.4
Vehicle cleanliness: 6.8
Spaciousness: 6.2
Counter staff: 6.0
Pick-up location: 5.6
Drop-off location: 6.0
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Ava
Vancouver
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Like: The honor was really patient and nice. Cheaper price and picking you up for free. Best renting car experience this year in Vancouver.
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V.Bhargava
Vancouver
8.2 /10 Very good
Reviewed: Thursday, February 20, 2025
Like: It was easy to pickup and drop-off the vehicle
Dislike: No USB. Very basic model of van with no backup camera.
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KP
Vancouver
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The car definitely exceeded my expectation and it was so smooth to drive. We had a 2016 Dodge Van and it only had 22000 km on it! the price definitely was way cheaper and you still get a nice car. Took a bit longer to get our car (30min) b/c the previous renter returned it late .. they were still washing our car when we got there. But the service was pretty good, they explained everything in detail and there was no unexpected random charges anywhere. They didn’t try to upsell us anything either. :) I would rent there again.
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A.Edwards
Vancouver
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.
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Anonymous
Vancouver
5.3 /10 Average
Reviewed: Thursday, February 20, 2025
Very difficult to find Pick up site miles from airport Total confusion !
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P.Vaj
Vancouver
4 /10 Average
Reviewed: Thursday, February 20, 2025
Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.
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Anonymous
Vancouver
7 /10 Good
Reviewed: Thursday, February 20, 2025
The Dodge Grand Caravan was inconvenienced, no Ac in back seat.
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Anonymous
Vancouver
7 /10 Good
Reviewed: Thursday, February 20, 2025
Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.
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Marico Wagner
Vancouver
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The staff were extremely patient and enthusiastic
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Eden Marion
Vancouver
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Airport pickup and drop-off, courteous service, fast process
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