Hertz, Vancouver International Airport Car hire

Best price car hire
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hyundai veloster
Compact
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Nissan Versa Note
Economy
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Toyota Corolla
Compact
US$ 39/day
Rent a car
- Collision Damage Waiver & TP
Chevrolet Spark
Mini
US$ 41/day
Rent a car
- Collision Damage Waiver & TP
Kia Rio
Economy
US$ 41/day
Rent a car
- Collision Damage Waiver & TP
Volkswagen Jetta
Compact
US$ 42/day
Rent a car
- Collision Damage Waiver & TP
Buick Verano
Intermediate
US$ 42/day
Rent a car
- Collision Damage Waiver & TP
- Hyundai Sonata
  US$ 44/day
- Tesla Model 3
  US$ 46/day
- Chevrolet Sonic
  US$ 46/day
Show other 35
Fold up
- Hertz Vancouver Airport(YVR) Toyota RAV4 Rental
  US$ 48/day
- Hertz Vancouver Airport(YVR) Toyota Camry Rental
  US$ 50/day
- Hertz Vancouver Airport(YVR) Gmc Terrain Rental
  US$ 55/day
- Hertz Vancouver Airport(YVR) Ford Edge Rental
  US$ 58/day
- Hertz Vancouver Airport(YVR) Dodge Grand Caravan Rental
  US$ 61/day
- Hertz Vancouver Airport(YVR) Jeep Grand Cherokee Rental
  US$ 65/day
- Hertz Vancouver Airport(YVR) Toyota Highlander Rental
  US$ 65/day
- Hertz Vancouver Airport(YVR) Nissan Murano Rental
  US$ 68/day

Hertz - Vancouver International Airport Information, Car hire Instructions & Policies

Address

3880 GRANT MCCONACHIE WAY,RICHMOND,BC,V7B 1Y7,CA

Telephone

+16046063700 / +16046063785

Pick-up Instructions

The Hertz - Vancouver International Airport car hire location is in terminal

You can walk to the counter of Hertz - Vancouver International Airport car hire.

Rental Counter is opposite the airport terminal. Follow "Car Rental" sign and take a five-minute walk outside of airport to the store.

Drop-off Instructions

Pay attention to the “Car Rental Return” sign near the airport. Return car to Hertz airport parking lot.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

20 - 99 years old

Young Driver Fee applies at 20 - 24 years old with charge of CAD 21.89046 - 60 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 16.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

CAD 13.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 13.99/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 13.99/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States

Driving into any contiguous states U.S. and Canada are allowed, please kindly inform the counter when picking up the car, however, it's not allowed to travel into Alaska, the Yukon, or the Northwest Territories, Nunavut, or Mexico. It's recommended to have PERS cover when using vehicles in cross-border rentals for USA and Canada.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 300-500

Theft Insurance Excess:

CAD 500

Fuel Policy (what does it mean)

Full to Full

Free Tank

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 km from Vancouver Airport

Hotels

2.6 km from Brand New House With Garden View

3.5 km from Coast Vancouver Airport Hotel

3.5 km from Dunbar Guest House

Other Landmarks

8.6 km from False Creek

9.3 km from Yaletown

10.6 km from Coal Harbour

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 49.204491 -123.1785929

Location Images

Hertz-Vancouver International Airport-5919-store

The Rental Desk

Hertz-Vancouver International Airport-5919-telegraph

The Sign

Guest Reviews

Total points： 8.0 / 10 Very good

Vehicle condition: 1.5
Vehicle cleanliness: 1.3
Spaciousness: 1.4
Counter staff: 1.5
Pick-up location: 1.4
Drop-off location: 1.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

T.Wojtkowiak
Vancouver
8.4 /10 Very good
Reviewed: Saturday, January 18, 2025
Like: Great staff!
Dislike: Car was not so good with uphills and a little bad at shifting gears when accelerating
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T.Bilfinger
Vancouver
8.6 /10 Very good
Reviewed: Saturday, January 18, 2025
Like: The rental car was exactly what I had reserved. Quick, reliant and efficient service.
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C.Birkenstock
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Like: This Hyundai must have been one of the best cars we've had. 5 liters/100 km throughout the trip type thing.
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K.LO
Vancouver
7.3 /10 Good
Reviewed: Saturday, January 18, 2025
The staff of hertz hard sells the insurance and car upgrade. I rented some cars in other companies such as dollars and budget. Their staff would also like to sell the insurance but not like hertz. The other companies sold it softly. I would never feel hard feeling. Regarding the prepaid fuel, i was cheated. I asked about whether the unused fuel would refund to me. The staff said yes twice. But i found that on the website there is no refund on the prepaid fuel. After that i found the customer service team of hertz. They helped me to solve it. I don't think the staff of hertz confusing of refund and refuel. I think he would like to cheat on me. Lastly, i booked RAV 4 or similar. Hertz gave me the Kia Sorento. I am not sure whether same grade or not. But it was quite gas consuming. It can run 7km per litre of gas. It consumed more gas than i expect. i expect it can run 10km per litre like santafe hyundai.
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Brian Chab
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Everything fine. Only the call center is a little problem. Called 4 times and asked me to call back due to unable to pull my contract. They are kind operators but seems not that familiar with the operations.
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Y.Chan
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
all staffs are nice.. reaction is quick. MUST rent car from Hertz next time.
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P.Fernandez
Vancouver
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
La tarifa final fue muy superior a la contratada porque el vehiculo tenía ruedas normales y necesitábamos ruedas de invierno. Igualmente contratamos seguro a todo riesgo que no se incluia en el precio original.
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Renato
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Tradicional locadora de veículos, prestando serviços de alta qualidade.
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Simon
Vancouver
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
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C.Akkermans
Vancouver
7.3 /10 Good
Reviewed: Saturday, January 18, 2025
I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!
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Fabio Cardoso
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.
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Mamie Jonah
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
Rented two cars, but when it was our turn at the store, the staff processed one car and then left us saying his shift was over! After unsuccessful negotiations, we had to switch to another staff member. We had reserved the car for 11 AM, but when we went to pick up the second car in the afternoon around 2 PM, it wasn't ready. They said it had just been returned and was being inspected! We had to wait for almost two hours with multiple promises of 'in half an hour' or 'in fifteen minutes.' It was very frustrating! However, the return process was quick.
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Joy Julian
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
They tried to upsell additional services. The order stated I should pay 168 CAD, but I was actually charged 200.89 CAD. Please address this issue.
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Violet Haggai
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very good
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Kelly Byron
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
No Chinese service, dislike renting through a third party, impatient customer service.
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Caroline Polly
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
There was no Chinese service provided, which made communication a bit inconvenient. Other aspects were quite acceptable.
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Hulda Hutt
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall, it was a good experience. The price was fair. We chose a smaller car, which was cheaper than our previous reservation.
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Diana Bert
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Please note the difference between the address and the location on the map. It’s actually a car rental company inside the airport, so just head out of the airport and you'll find it. However, there was a problem with the address in Calgary as it was missing a space. Fortunately, our local friend explained how to understand the address correctly, ensuring we returned the car smoothly the next day.
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Polly Spenser
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The rental fees at Hertz are relatively high.
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Ira Julia
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
First time using, very convenient
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Aldrich Lloyd
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
The car was in good condition, and the rental process was clear.
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Myron Hewlett
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Simple procedures. The car they provided was a Nissan with only 2450 kilometers on it. Returning the car was just a check for any scratches and if the tank was full. Truly a big company.
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Les Strong
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Major international company
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Zora Josh
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
I have rented cars from Hertz in many places, but the experience at the Vancouver airport was quite poor. They kept pushing additional insurance even though I emphasized multiple times that I had already purchased full coverage. They insisted that towing fees were not included, and so on.
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Simona Guy
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
Long waiting time for car pickup
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Uriah More
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
The waiting time was too long, taking up to an hour in line. When finally attended to, the staff was very unprofessional, taking half an hour to complete the process. They also changed my originally reserved Highlander (classified as a Large SUV by the rental company) to a Chevrolet Equinox, which is at least one size category smaller. After negotiating with another staff member, they finally switched it to a Nissan Pathfinder, but I had to wait another half hour to get the car. From standing in line to getting the car, it took over two hours and multiple negotiations. The experience was very poor. However, the car was in good condition, having been driven only 10,000 kilometers when I picked it up.
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Elvis Lee
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The experience was okay, they asked if I wanted insurance, saying it would be risky without it. But I already bought insurance from the intermediary website. I guess the information between the two sides wasn't communicated. The intermediary sites probably make money from insurance. I've heard that insurance bought directly from the rental company is more effective and reliable if there's an accident, so next time I won't buy insurance from an intermediary site.
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Julia Dryden
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The service was good, but the car we picked up at the Vancouver airport location was a bit old. Later, when driving to Seattle, a thief shattered the car window. We contacted QEEQ customer service, and after they communicated with Hertz, we were told to go directly to the Seattle airport location to exchange for another car, which was in better condition than the original one. Even though it was already past midnight, the car exchange process went smoothly.
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Blanche Richard
Vancouver
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The service was very poor, with a lot of upselling for upgrades and extra insurance (even though I stated I had already purchased full coverage, the female Chinese receptionist continued to push insurance). Overall, I will not rent from Hertz again.
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Booth Whittier
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied
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Dolores Hemingway
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Good service. I did my research, and there were no unexpected charges when picking up the car.
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Venus Wells
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Simple and convenient procedures, fast processing
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Derrick Mond
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Hertz, the world's largest car rental company.
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Susan Gissing
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
Unwilling to help, for example, no staff were willing to help install the baby seat. In the end, we had to ask the manager. Compared to the service from Hertz in Japan, it's far behind.
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Julian Kennedy
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
They keep trying to sell additional insurance and push for upgrading to more expensive cars. The staff, especially the Indian people, assume that Chinese people are easily fooled and have lots of money. They even try to scare you by saying the insurance doesn't cover certain things. Does booking through Zuzuche make you more prone to being misled? Next time, I'll rent directly from the car rental company.
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Ferdinand Bart
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
Average
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Frederica Anne
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
There were only one or two people ahead of me and everything was well-organized.
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Quintina Armstrong
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
The queue was a bit long.
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Page Rhys
Vancouver
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The process was extremely slow. There were only three people in line, but it took nearly an hour. Customer service insisted on buying additional insurance, even though I had already purchased it. They had many excuses and insisted on buying more. If you refused, they showed displeasure. Additionally, I was charged an extra fee during pick-up.
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Elizabeth Longfellow
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
Front desk service was very poor. They tried to give me a car with a broken rearview mirror, then pushed a lower-quality Nissan. There were charges not mentioned by the car rental company, and contacting the rental customer service was difficult and unhelpful.
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Clement Sonmerfield
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
They failed to adequately inform first-time renters.
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Vito Clare
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Not too many people in line; the working efficiency is acceptable.
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Maggie Barnard
Vancouver
4 /10 Average
Reviewed: Saturday, January 18, 2025
The service was inadequate. The car window was broken. I called and they said I could replace the car, but they made me go to two locations. When I got there, they said it couldn't be replaced and finally directed me to the airport location. The Chinese-speaking staff during the car replacement was nice, but the foreign staff had no expression and answered questions unenthusiastically.
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Nat Watt
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
Queue time was too long
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Blanche Richard
Vancouver
2 /10 Poor
Reviewed: Saturday, January 18, 2025
An African American insisted on an international driving permit, saying it was mandatory to rent a car. Chinese and Hong Kong licenses were not accepted. I requested a different service representative, but he refused. Finally, a Caucasian woman intervened and reproached him before allowing the rental.
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Nelson Jerry
Vancouver
2 /10 Poor
Reviewed: Saturday, January 18, 2025
I booked a Camry, but they gave me a Jetta. The staff insisted they're the same.
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Ira Julia
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
There was no queue because there were no people; I didn't feel anything special.
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Merry Lawson
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall experience was quite good. No forced recommendations for additional purchases.
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Alvis Bert
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Friendly and kind staff. We initially rented a Highlander, but they gave us a more powerful SUV made by GM with a very spacious trunk, without extra charges. It was especially beneficial for our trip to Jasper and the mountainous areas.
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Chad Kipling
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Smooth and convenient.
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Denise Robin
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Fast service
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Egbert Eve
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Not many people.
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Lewis Hopkin(s)
Vancouver
2 /10 Poor
Reviewed: Saturday, January 18, 2025
The service was terrible. They didn't allow an inspection before asking to sign the document.
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Armand Church
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great service
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Sebastiane Roger
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
They didn't explain anything clearly during pickup. The car broke down halfway, and it took two hours to get a tow truck. It was very frustrating.
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Theobald Chapman
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied, our original car wasn't available, so we got a free upgrade to a 7-seater. The car was new and easy to drive.
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Miriam Lily
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very satisfied with the service, convenient and fast from pickup to dropoff.
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Chapman May
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The car was in excellent condition, pickup and drop-off were very convenient, no additional fees. Will choose them again next time.
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Josephine Chaucer
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Smooth and efficient pickup and drop-off process, reliable service.
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Patricia Whitehead
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Pickup was super slow, but return was super fast. Originally booked a Highlander, ended up with a Kia. The car was in good condition.
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Natalie Springhall
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Standardized procedures, some small additional charges like extra insurance and whether to buy a full tank of gas, but experienced people can handle these easily.
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Jared Swift
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Satisfied
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Viola Patience
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Convenient
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Marlon Gosse
Vancouver
6 /10 Average
Reviewed: Saturday, January 18, 2025
They pushed for insurance and were unhappy when I declined. The car they gave us had a flat tire, but we checked and found it. Eventually, they replaced it with another car. The return location was okay.
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Jean Coffey
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Great, easy to find. Charging was really convenient abroad, just plug into a supercharger without needing an app. Settled everything in the end.
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Nigel Jane
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Very convenient, but the reserved car model was changed.
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Frank Milton
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Highly satisfied
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Gregary Mansfield
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Big companies are indeed different; both renting and returning the car were very convenient.
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Megan Marjory
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
The service was very professional and thorough; it was standardized and comprehensive.
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Antony Delia
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
Overall, it was smooth and satisfying.
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Xenia Browne
Vancouver
8 /10 Very good
Reviewed: Saturday, January 18, 2025
Did not get the reserved model; the vehicle performance was not good, lacking power.
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R.Rutten
Vancouver
10 /10 Excellent
Reviewed: Saturday, January 18, 2025
counter staff very pleasant knowledgable and helpfull
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R.ALMAGUER
Vancouver
9 /10 Excellent
Reviewed: Saturday, January 18, 2025
Normal, Hertz me gancho con Jetta y me otorgó un Corolla qué no fue de mi entero agrado, tengo mejor opcion solo, confíe y primera y última.
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