E2 Car rentals - Inc. Information, Car hire Instructions & Policies

The car was extremely dirty inside.

I was really tired and went to the arrivals for pick up so they had to figure that out and come get me after they were waiting at departures. They were nothing but nice and accommodating. I also said I would be returning the car a few hours early and even though it was late at night they told me have fun and come later. Super nice, I will definitely use them again!

We arrived at the airport and for some reason took the tram to the rental facility but actually just should have called them to get picked up at the airport. They were quick to respond and we got our car and were out very quickly 10min tops. Just a quick tip, if you are going to be early or change the time of your rental return, you should let them know ahead of time.

Just perfect!

It was a one person operation as far as we can see, the same guy picks up the phone and shuttle and handle the admin. He works really hard don't get me wrong, but his accent and trying to communicate with him is not working at all, he ended up calling internationally to my voice number and I have to pay for international roaming charges!! Which I only reserve for emergency. He is not aware of such thing as international roaming and he's using Google voice so cost virtually almost nothing for him as his company pay for that too. Further when picking us takes forever in the windy cold night after 25+ something hours of flight wasn't worse already, he is not very clear about the shuttle IS the car we are gonna be using, so we pull our luggage down to his office and only to find out we didn't have to! In fact he did that twice upon returning too!? What the heck with this guy?? This E2 rental company does not seem to be a big company either compared to the rest of the national brands obviously. I don't mind small company as long as they are professional. This one so far is one of the worse one.

Good experience

This was my first time to use your company. Overall it was an efficient process. The only thing that I would question is that the car was not washed when I picked it up. It was hard to see anything and had to use a flashlight to walk around the car and look for any scratches and dents. We did not look at any nicks on the windshield or windows. Upon returning the car, two very little nicks on the windows were to be reported to my insurance and paper work has to be done which made me nervous of being late to my flight and my getting to the airport. How can one justify that these nicks happened while I had the car. I don't even remember being hit by rocks while driving the freeways. Does not sound fair.

Everything was excellent plus free upgrade.

Great customer service and super easy get rides to and from the rental car facility. Highly recommend as it was the best price of any of the rental car services by far.

The services was good and friendly staff.

We finally got an exact car we booked online, unlike with other big companies. Jesse was very efficient and pleasant. Will definetly use again.

my experience with E2 rental agents was professional and friendly

Counter staff was helpful and friendly. The car was upgraded to a BMW at no extra charge.

The staff were very helpful and easy to work with.

Terrible company. Do not go.

The service was great. Very polite, helpful, and friendly. They were very quick to respond to any questions and accommodated quickly to my change of plans. I highly recommend this company. The value was incredible.