Thrifty, Melbourne Car hire

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Thrifty - Melbourne Information, Car hire Instructions & Policies

Address

SHOP 3/8 FRANKLIN ST,MELBOURNE,VI,3000,AU

Telephone

0396598890

Pick-up Instructions

Pickup instruction is being collected.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:30 -17:00	07:30 -17:00	08:00 -16:00	08:00 -16:00	07:30 -17:00	07:30 -17:00	07:30 -17:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 43.341155 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

AUD 5.5/day

capped at AUD 27.5

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 19/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 24.2/day

capped at AUD 96.8

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 24.2/day

capped at AUD 96.8

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 24.2/day

capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Mornington Peninsula, Kangaroo Island

Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport，Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed：
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Volkswagen Teramont-4wd,

AUD for Kia Cerato,Hyundai Ioniq,Ford Focus,Toyota Yaris Cross,Kia Stonic Automatic Or Similar,Volkswagen T-cross,Pallet Gates Dropsides-diesel,Cubic Metre Van,Renault Kangoo,Opel Combo Life,Volkswagen Golf Gti,Audi Q3,Volkswagen Golf Gti,Ford Fiesta,Skoda Fabia,Ford Fiesta,Vw Polo,Mystery Vehicle,Toyota Camry Hybrid,Volkswagen Arteon,Toyota Kluger Hybrid,Volvo Xc60,Bmw X5,Kia Sportage,Ldv Delivery 9,Van W Lift,Ford Transit Lwb,Cab Tray-diesel,Tray Ute,Dual Cab 4wd--4wd,Dual Cab Landcruiser-diesel-4wd,Chrysler Pacifica,Metre Tipper Truck-diesel,Kia Carnival,Volvo Xc60,J5 Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy-4wd,Mercedes V-class,Carnival 6 Seater,

AUD 5500 for Ford Focus Aut,

AUD 5500 for Kia Cerato,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic Automatic Or Similar,

AUD 6001 for Volkswagen T-cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Opel Combo Life,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Ford Fiesta,

AUD for Skoda Fabia,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Volkswagen Arteon,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Bmw X5,

AUD for Kia Sportage,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Ford Transit Lwb,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Chrysler Pacifica,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Volkswagen T-roc,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Skoda Karoq,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Toyota Camry Elite,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Audi A3,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Kia Rio,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Renault Trafic,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for Toyota Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Toyota Hiace,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Volkswagen Teramont-4wd,

AUD for Ford Focus Aut,

AUD 5500 for Kia Cerato,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic Automatic Or Similar,

AUD 6001 for Volkswagen T-cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Opel Combo Life,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Ford Fiesta,

AUD for Skoda Fabia,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Volkswagen Arteon,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Bmw X5,

AUD for Kia Sportage,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Ford Transit Lwb,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Chrysler Pacifica,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Volkswagen T-roc,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Skoda Karoq,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Toyota Camry Elite,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Audi A3,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Kia Rio,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Renault Trafic,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for Toyota Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Toyota Hiace,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD for other car models.

AUD 5500 for Kia Cerato,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota Yaris Cross,

AUD 5500 for Kia Stonic Automatic Or Similar,

AUD 6001 for Volkswagen T-cross,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Renault Kangoo,

AUD for Opel Combo Life,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Ford Fiesta,

AUD for Skoda Fabia,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Volkswagen Arteon,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Bmw X5,

AUD for Kia Sportage,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Ford Transit Lwb,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Chrysler Pacifica,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for J5 Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V-class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Volkswagen T-roc,

AUD 5500 for Vauxhall Grandland X,

AUD 5500 for Skoda Karoq,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Honda Hr-v,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for U5 Audi Sq5 Inc. Gps,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Toyota Camry Elite,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Volkswagen Teramont-4wd,

AUD for Metre Truck Lift,

AUD for Toyota Hilux,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Classe V,

AUD 5500 for 5 Series,

AUD 6001 for Audi A3,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Corolla Sedan Hybrid,

AUD 5500 for Kia Rio,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Renault Trafic,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Volkswagen Passat,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for Jeep Grand Cherokee Automatic Or Similar,

AUD 7000 for Description Not Available-diesel,

AUD for Toyota Tundra,

AUD 6001 for Toyota Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Special,

AUD 6001 for Toyota Hiace,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.1 km from Melbourne City Heliport

10.7 km from Essendon Airport

18.7 km from Melbourne Airport

Railway Stations

0.7 km from Flagstaff Train Station

1.1 km from Parliament Train Station

1.2 km from Flinders Street Station

Hotels

Nearby v Apartment

Nearby Modern 9 Verve Boutique Apartment

Nearby Milano Serviced Apartments

Other Landmarks

1.2 km from Federation Square

FIND ME A CHEAP RENTAL

Leaflet

Map view of Thrifty Store Location

coordinates: -37.807431 144.96244

Guest Reviews

Total points： 8.3 / 10 Very good

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Aries Becky
Melbourne
8 /10 Very good
Reviewed: Sunday, April 27, 2025
Everything else was fine, but the front desk pressured us into choosing prepaid fuel when returning the car. We only used half a tank and didn't get a refund.
Read More >
Rosalind Black
Melbourne
8 /10 Very good
Reviewed: Sunday, April 27, 2025
Overall it's quite good, but there are no clear drop-off instructions at pickup (or in related documents). The entrance to the parking lot overlaps with other rental companies and can be easily blocked from view by other cars. Some front desk staff were not very helpful when asked questions (although most staff were very good).
Read More >
Amanda Veblen
Melbourne
8 /10 Very good
Reviewed: Sunday, April 27, 2025
Located together with Hertz and other companies; any counter can handle it. The car had some scratches when picked up, but the staff noted it comprehensively. Changing the car was also easy, just handed the key to the staff.
Read More >
Abner Timothy
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Extremely satisfied
Read More >
Vanessa Lew
Melbourne
8 /10 Very good
Reviewed: Sunday, April 27, 2025
Quite satisfied
Read More >
Claude Peter
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
The steering wheel vibrates, and the vibration is severe at high speeds.
Read More >
Godfery Wheatley
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
The overall service was okay, but there were only two staff members at the counter, leading to long wait times.
Read More >
Truda Jones
Melbourne
2 /10 Poor
Reviewed: Sunday, April 27, 2025
This car rental company is absolutely terrible. My reservation number is K9212887817. On the morning of the rental day, I went through the rental agreement and clearly understood that my rental period was for one day. However, the staff at this company told me I could return the car anytime between 8 AM and 4 PM the following day. I found this return policy confusing because I was certain my rental period was just one day, yet their staff seemed to suggest I could return the car the next day during those hours. To clarify, we asked the staff again in the parking lot when picking up the car about the latest return time, and we were told the same thing: anytime between 8 AM and 4 PM the next day. Still unsure, we even went back to their store on the morning of the return day to confirm the latest return time, explicitly stating that we picked up the car at 8:30 AM the previous day. The staff member, who was the same person who assisted us the day before, confirmed again that returning by 4 PM would be fine. Feeling reassured, we did not immediately return the car. However, two hours later, I received a call saying that we were late in returning the car and that we had exceeded the allotted return time by more than three hours, incurring an additional charge of AUD 250. I was absolutely shocked and explained that we had asked three separate times and were consistently told we could return the car by 4 PM. On the phone, the staff member was incredibly rude and repeatedly demanded that we pay the AUD 250 without acknowledging my concerns. We then rushed to return the car and went to their store, where an employee—who appeared to be a woman of Indian descent—repeatedly told us to refer to the contract, completely ignoring what we were saying. She was extremely unfriendly and dismissive of our experience, leaving me feeling deeply hurt and mistreated. I also felt there were elements of racial discrimination involved. I was extremely upset. Later, the on-duty manager came out to mediate and simply kept insisting that we misunderstood the policy, which I completely disagree with. We asked for clarification three times, including on the morning of the return day, emphasizing that we picked up the car at 8:30 AM the previous day, yet we were told multiple times to return it by 4 PM. In the end, the manager charged me an additional AUD 109 fee, which I cannot understand. Why should I pay for the mistakes of their staff? Why was there no apology? Not a single word of apology. This experience has left me feeling like this is a dishonest business.
Read More >
Sean Jonson
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Pretty good! Booked for three days, but due to changes in schedule, returned the car after two days. Got a free upgrade to an SUV, which had plenty of space.
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Rosalind Black
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Good service attitude.
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Lindsay Smollett
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Excellent.
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Upton Newton
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Satisfied.
Read More >
Winifred Raglan
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Very satisfied! It was my first time driving in Australia, and QEEQ was quite convenient.
Read More >
Chad Kipling
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Satisfied
Read More >
Hulda Hutt
Melbourne
8 /10 Very good
Reviewed: Sunday, April 27, 2025
Overall good, but there were too many people picking up cars in the morning, and I had to wait in line for 40 minutes. The staff was very polite and helpful. The car was very new, with only over 2,000 kilometers driven when I got it.
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Wanda Copperfield
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Very convenient.
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Jerome Stephen
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Warm and welcoming service.
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Jo Bessie
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Very good.
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Darlene Leopold
Melbourne
2 /10 Poor
Reviewed: Sunday, April 27, 2025
The waiting time was extremely long, the service attitude was terrible, and there were unjustified charges.
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Yale Valentine
Melbourne
10 /10 Excellent
Reviewed: Sunday, April 27, 2025
Very satisfied.
Read More >
Abigail Harrod
Melbourne
2 /10 Poor
Reviewed: Sunday, April 27, 2025
We had agreed to delay both pick-up and drop-off due to a vehicle malfunction, but they charged an additional fee of over 150 RMB.
Read More >