From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4797606049
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4797606049
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Thrifty, Melbourne Airport Car hire

Thrifty 2000+ ratings, 18 reviews

Melbourne, Victoria, Australia

7.5 / 10 Good

Thrifty - Melbourne Airport Information, Car hire Instructions & Policies

Address

ARRIVAL DRIVE,TULLAMARINE,VI,3045,AU

Telephone

+61136139

Pick-up Instructions

The Thrifty - Melbourne Airport car hire location is in terminal

You can walk to the counter of Thrifty - Melbourne Airport car hire.

The rental office is located on the ground level of the ParkRoyal Hotel, opposite Terminals T1, T2, and T3, behind the large Melbourne sign. If you arrive at Terminal T4, make your way outside to Terminal T3 to cross the road . Please proceed to the office to complete your rental contract.

Drop-off Instructions

When approaching the airport area, follow the road signs marked "Car Rental Returns." After passing through the center road traffic light, keep right and watch for overhead signs indicating "Car Rental Returns" at the entrance. Enter through the Car Rental Return car park entrance. Follow the rental company logo to the designated return area. Google map link: https://maps.app.goo.gl/LDVHwiWde2t9qsET6

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
07:00 -22:00
07:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59
00:00 -01:00
06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types,incl. Compact,Suv,Economy,Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 25 years old with charge of AUD 25 - 43.51776 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full Driving License issued in Australia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices
Extras Prices
Additional driver
Additional driver
Note that all drivers must provide their valid documentation.
AUD 5.5/day
capped at AUD 27.5
GPS rental
GPS rental
Provided by the local stores. Usually, interface and voice are of the local language.
AUD 19/day
Infant car seat rental
Infant car seat rental
Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)
AUD 24.2/day
capped at AUD 96.8
Child car seat rental
Child car seat rental
Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌
AUD 24.2/day
capped at AUD 96.8
Child booster seat rental
Child booster seat rental
Recommended for children weighing 40-80 lbs /18-36 kg
AUD 24.2/day
capped at AUD 96.8

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Churchill Island, Phillip Island, Kangaroo Island
Thrifty will allow the vehicles to be taken to Bruny Island provided you pick up from certain branch. Such as Sydney Airport,Hobart Airport, Hobart City,Adelaide Downtown, Launceston Airport and Launceston City. Please confirm the surcharges with supplier. Customer should be liable for all the damage when transiting the cars. The vehicle insurance deductible may be adjusted,please consult the counter staff for details.

Must-not:

Taking rental cars to following islands is not allowed:
Rottnest Island, Fitzroy Island, Mornington Island, Mariah Island, Magnetic Island, Fraser Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD for Seat Leon,Hyundai Ioniq,Ford Focus,Toyota C-hr,Kona,Fiat 500 X Or Similar,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Talento,Renault Master 10m3,Volkswagen Golf Gti,Audi Q3,Volkswagen Golf Gti,Vauxhall Corsa,Nissan Almera 1.0 Turbo,Economy,Suzuki Swift,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Toyota Camry Hybrid,Skoda Octavia,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Toyota Prado,Ldv Delivery 9,Van W Lift,Fiat Ducato,Cab Tray-diesel,Tray Ute,Toyota Hilux 4x4--4wd,Dual Cab Landcruiser-diesel-4wd,Ford Galaxy,Metre Tipper Truck-diesel,Kia Carnival,Volvo Xc60,Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy--4wd,Benz V Class,Carnival 6 Seater,

AUD 5500 for Chevrolet Lacetti,

AUD 5500 for Seat Leon,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota C-hr,

AUD 5500 for Kona,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Vauxhall Corsa,

AUD for Nissan Almera 1.0 Turbo,

AUD for Economy,

AUD 5500 for Suzuki Swift,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Toyota Hilux 4x4--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Fiat Pulse,

AUD 5500 for Volvo Xc40,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Buick Regal,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Vito Tourer,

AUD 5500 for Volvo V90 Estate,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Bmw Serie 2,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Theft Insurance Excess differs by car model:

AUD 4000-5500 for other car models.

EUR 1540 for Toyota Prado,

AUD for Seat Leon,Hyundai Ioniq,Ford Focus,Toyota C-hr,Kona,Fiat 500 X Or Similar,Pallet Gates Dropsides-diesel,Cubic Metre Van,Fiat Talento,Renault Master 10m3,Volkswagen Golf Gti,Audi Q3,Volkswagen Golf Gti,Vauxhall Corsa,Nissan Almera 1.0 Turbo,Economy,Suzuki Swift,Cubic Metre Van,4wd Mine Equipped-diesel-4wd,Mystery Vehicle,Toyota Camry Hybrid,Skoda Octavia,Toyota Kluger Hybrid,Volvo Xc60,Mitsubishi Pajero Sport,Toyota Prado,Ldv Delivery 9,Van W Lift,Fiat Ducato,Cab Tray-diesel,Tray Ute,Toyota Hilux 4x4--4wd,Dual Cab Landcruiser-diesel-4wd,Ford Galaxy,Metre Tipper Truck-diesel,Kia Carnival,Volvo Xc60,Audi Q7,Pallet Curtainsider Lift-diesel,Cubic Metre Curtainsider,4wd Lid Canopy--4wd,Benz V Class,Carnival 6 Seater,

AUD for Chevrolet Lacetti,

AUD 5500 for Seat Leon,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota C-hr,

AUD 5500 for Kona,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Vauxhall Corsa,

AUD for Nissan Almera 1.0 Turbo,

AUD for Economy,

AUD 5500 for Suzuki Swift,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Toyota Hilux 4x4--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Fiat Pulse,

AUD 5500 for Volvo Xc40,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Buick Regal,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Vito Tourer,

AUD 5500 for Volvo V90 Estate,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Bmw Serie 2,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Third Party Liability Insurance Excess differs by car model:

AUD for other car models.

AUD 5500 for Seat Leon,

AUD 5500 for Hyundai Ioniq,

AUD 5500 for Ford Focus,

AUD 5500 for Toyota C-hr,

AUD 5500 for Kona,

AUD 6001 for Fiat 500 X Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Cubic Metre Van,

AUD for Fiat Talento,

AUD for Renault Master 10m3,

AUD for Volkswagen Golf Gti,

AUD 6001 for Audi Q3,

AUD 7900 for Volkswagen Golf Gti,

AUD for Vauxhall Corsa,

AUD for Nissan Almera 1.0 Turbo,

AUD for Economy,

AUD 5500 for Suzuki Swift,

AUD for Cubic Metre Van,

AUD for 4wd Mine Equipped-diesel-4wd,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Toyota Camry Hybrid,

AUD 5500 for Skoda Octavia,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Volvo Xc60,

AUD 6001 for Mitsubishi Pajero Sport,

AUD for Toyota Prado,

AUD for Ldv Delivery 9,

AUD 6001 for Van W Lift,

AUD for Fiat Ducato,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Tray Ute,

AUD 6001 for Toyota Hilux 4x4--4wd,

AUD for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Ford Mustang Gt,

AUD 5500 for Ford Galaxy,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Audi Q7,

AUD for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy--4wd,

AUD 6001 for Benz V Class,

AUD 5500 for Carnival 6 Seater,

AUD 6001 for Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Fiat Pulse,

AUD 5500 for Volvo Xc40,

AUD 5500 for Kia Sportage,

AUD for Tray With Gates-diesel,

AUD 6001 for Hilux Ute,

AUD 6001 for Hilux Xcab Ute--4wd,

AUD 6001 for Mercedes Eqa350,

AUD 5500 for Unknown,

AUD 6001 for Audi Q5 Inc,

AUD 7900 for Audi Sq5 Inc,

AUD for Mover 2 Axle,

AUD for Cubic Meter Van,

AUD for Clio Cargo Van,

AUD for 25 Seat Bus,

AUD for Buick Regal,

AUD for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD for Metre Truck Lift,

AUD for 4wd Toyota Landcruiser,

AUD 6001 for Ford Ranger-4wd,

AUD 6001 for Mercedes Vito Tourer,

AUD 5500 for Volvo V90 Estate,

AUD 6001 for C Class At,

AUD for 12 Pallet Curtainsider-diesel,

AUD 6001 for Polestar 2,

AUD for 22 Seat Bus-diesel--4wd,

AUD 5500 for Toyota Prius 4 Door Hatchback,

AUD 5500 for Bmw Serie 2,

AUD for Tray With Gate-diesel,

AUD for Mercedes Vito L1h1 5m³ O Similar,

AUD for Iveco Daily 12m3,

AUD for Dual Cab-4wd,

AUD for Volkswagen T6 Kombi,

AUD for Skoda Octavia,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for Vw Caravelle,

AUD 7000 for Metre Van Lift,

AUD 6001 for Equipped Toyota Prado--4wd,

AUD 7000 for 12 Pallet Tray-diesel,

AUD for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser--4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray--4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD for Bus With Trailer,

AUD 6001 for 12 Seat Bus,

AUD 6001 for 4wd 12 Seater--4wd,

AUD for Citroen C4 Grand Picasso,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.8 km from Melbourne Airport

7.5 km from Essendon Airport

19.2 km from Melbourne City Heliport

Railway Stations

18.3 km from Flagstaff Train Station

18.5 km from Southern Cross Station

19.2 km from Parliament Train Station

Hotels

Nearby PARKROYAL Melbourne Airport

0.2 km from Holiday Inn Melbourne Airport

0.4 km from ibis budget Melbourne Airport

Other Landmarks

19.4 km from Federation Square

FIND ME A CHEAP RENTAL
Map view of Thrifty Store Location
coordinates: -37.670515 144.850297

Pay for Car Rentals with Crypto

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Location Images

Guest Reviews

Total points: 7.5 / 10 Good

  • Vehicle condition: 1.0
  • Vehicle cleanliness: 0.4
  • Spaciousness: 0.4
  • Counter staff: 1.0
  • Pick-up location: 0.4
  • Drop-off location: 0.4
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins
  • C.Wong

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, February 19, 2025

    THe pick up time was 7am but others opened way earlier. They should consider at least 6am to suit the customer timing.
    Read More >
  • Michelle

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, February 19, 2025

    They asked us to buy additional insurance and a full tank of fuel, but didn't clearly explain when we were signing and paying. We only found out from the credit card bill after returning home. Very frustrating.
    Read More >
  • Ives Barton

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, February 19, 2025

    There was no mention of this during the booking. It wasn't until I saw the charge on my credit card statement that I found out about an extra fee of around 100 yuan. After 10 days of inquiry, the car rental company claimed it was a special location pickup fee. They couldn't explain what constitutes a special location. I picked up the car at the airport, which I guess is pretty special! It feels unfair, even though the amount isn’t much, it's still frustrating. Seems like I need to understand the rules better next time.
    Read More >
  • Gregary Mansfield

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, February 19, 2025

    The staff were very friendly and politely asked if I needed additional insurance.
    Read More >
  • Rosalind Black

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, February 19, 2025

    There were issues with overcharging and unauthorized fees during both pick-up and drop-off. When picking up the car, they claimed we hadn't paid the one-way rental fee and demanded an immediate payment of AUD 230.52 to proceed. Half an hour after returning the car at Adelaide airport, an additional charge of AUD 34.16 was inexplicably made to our credit card.
    Read More >
  • Wright Jasper

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, February 19, 2025

    Very good
    Read More >
  • Willie Emmie

    Melbourne

    8 /10 Very good

    Reviewed: Wednesday, February 19, 2025

    The car key battery was low, and after visiting a tourist spot, the car wouldn't start. I had to call for assistance. Fortunately, it started again during the call, but I was afraid to turn it off halfway through. The next day, I bought a button battery for $15 and fixed it myself.
    Read More >
  • Cornelia Elizabeth

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Very satisfied, both picking up and returning the car were very convenient.
    Read More >
  • Dave Winifred

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    The service was quite good.
    Read More >
  • Cornelia Palmer

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Once you exit the terminal, follow the signs to find the store. There are many people, and you will need to wait in line. You should be able to communicate in English.
    Read More >
  • Janet Webster

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Very satisfied, the company even gave me a free upgrade to a RAV4. The car was very new, with only 6000 kilometers on it. It performed excellently.
    Read More >
  • Pamela Crofts

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Great value for money, excellent service. Easy pickup and drop-off.
    Read More >
  • Beryl Wollaston

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, February 19, 2025

    Average
    Read More >
  • Eileen Eveline

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Very satisfied
    Read More >
  • Diana Coverdale

    Melbourne

    6 /10 Average

    Reviewed: Wednesday, February 19, 2025

    The car model was downgraded, and I ended up with a Hyundai Reina.
    Read More >
  • Viola Patience

    Melbourne

    2 /10 Poor

    Reviewed: Wednesday, February 19, 2025

    Did not provide the car as per the contract and charged an extra 375 AUD for a different car.
    Read More >
  • Pamela Crofts

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Very easy to find, the stores all have Hertz's yellow signs. The previous blue ones seem to be out of business.
    Read More >
  • c.mcgrath

    Melbourne

    10 /10 Excellent

    Reviewed: Wednesday, February 19, 2025

    Best experience ever super easy process excellent staff excellent service and great vehicle top marks all round
    Read More >
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