The overall service was okay, but there were only two staff members at the counter, leading to long wait times.

Quite satisfied

Located together with Hertz and other companies; any counter can handle it. The car had some scratches when picked up, but the staff noted it comprehensively. Changing the car was also easy, just handed the key to the staff.

Overall it's quite good, but there are no clear drop-off instructions at pickup (or in related documents). The entrance to the parking lot overlaps with other rental companies and can be easily blocked from view by other cars. Some front desk staff were not very helpful when asked questions (although most staff were very good).

Everything else was fine, but the front desk pressured us into choosing prepaid fuel when returning the car. We only used half a tank and didn't get a refund.