Hertz, Russell Square,london Car hire

3% OFF

Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Russell Square,london Information, Car hire Instructions & Policies

Address

156 SOUTHAMPTON ROW

Telephone

+448433093065

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:30 -17:30	09:00 -13:00	CLOSED	08:30 -17:30	08:30 -17:30	08:30 -17:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 100 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full Driving License issued in United Kingdom

Additional Extras

Extras Prices

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 11.4/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 11.4/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 11.4/day

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
Ireland

If you wish to take a UK registered vehicle into the Republic of Ireland, you are required by law to be in possession of: 1- a VE103B certificate which is proof Hertz has permitted the vehicle to travel outside of the United Kingdom and; 2- a Green Card which is a proof of insurance and must contain the vehicle registration. An advance notice of 12 working days is required for obtaining/issuing a Green Card. The VE103B certificate and the Green Card are not required for travelling to Northern Ireland. Charges for issuing a VE103B and a Green Card are as follows: Number of days into the Republic of Ireland - Standard Cover (including taxes)： 1~7 days - £ 171.99; 14 days - £ 209.90; 15~21 days - £ 226.51; 22~28 days - £ 301.73. The cover can only be purchased at time of pick-up. Should these restrictions be ignored, all insurance (Third Party Liability, CDW, TP, PI, Super Cover), if accepted, shall be null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repatriation of the damaged vehicle.

Must-not:

Taking rental cars to following countries is not allowed:
Denmark, Iceland, Finland, Sweden, Norway, France, Netherlands, Belgium, Luxembourg, Monaco, Germany, Switzerland, Austria, Hungary, Poland, Czech Republic, Liechtenstein, Slovakia, Italy, Spain, Portugal, Greece, Vatican City State, Romania, Bulgaria, Croatia, Slovenia, Serbia, Bosnia and Herzegovina, Montenegro, North Macedonia, Andorra, Albania, Malta, The Republic of San Marino, Russia, Belarus, Ukraine, Lithuania, Estonia, Moldova, Latvia, Jersey, Guernsey

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1000-5000 for other car models.

EUR 500 for ,

EUR 850-5000 for Bmw X5,

GBP 1000 for Nissan Versa,Chevrolet Onix,Fiat 500x,Special,Nissan March,Nissan March,Hyundai Tucson,J Jeep Compass,Toyota Aygo,

GBP 1200 for Renault Traffic 59m3,Kia Ceed,Audi A3,Vw Caddy,Ford Galaxy,Ford Focus, Skoda Rapid, Opel Astra Or Simila,Skoda Octavia,Skoda Octavia,Sk Karoq,Ford Kuga,Nissan Qashqai,Volkswagen Caddy,Ford Tourneo Courier,Bmw 116,Ford Tourneo,Ford Tourneo Custom,Peugeot 508,Mercedes Gla,108 12 M3,Iveco Daily 12m3,

GBP 1400 for Vauxhall Corsa,Mercedes-benz Classe V,Vw Caravelle,

GBP 1500 for Mercedes A Class,4x4 Winter-diesel,Range Rover Evoque Auto O Similar,Kia Carnival,Ford Galaxy,Volvo Xc60,Toyota Corolla Estate,Kicks Pulse,Kia Optima,Audi A6,Chevrolet Tahoe-4wd,Audi A4 Avant Automatica,Volvo V90 4x4--4wd,Mercedes E Class,Jaguar Xe-4wd,Volvo Xc60,Mini Cooper Cabrio,5 Series,Bmw X1,Nissan X Trail,Ford Kuga,Renault Espace,Porsche Panamera Automatic Or Similar,Luton Tail Lift,

GBP 2500 for Lexus Ux 300e,Crossback E Tense,Tesla Model Y,G1 Polestar 2,Peugeot E 208-electric,Mercedes M-class,Chevrolet Camaro,V Class,Mercedes Glb,Audi A5 Coupe,Model Y Lr,Volvo Xc60,Mercedes Benz Gle400,Audi E-tron,Porsche Panamera,Landrover Range Rover Sport,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Bmw 2 Series Cabrio,

GBP 1000 for Nissan Versa,

GBP 1000 for Chevrolet Onix,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Kia Ceed,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Crossback E Tense,

GBP 1000 for Special,

GBP 1000 for Nissan March,

GBP 1500 for Vauxhall Corsa,

GBP 1200 for Vw Caddy,

GBP 2500 for Tesla Model Y,

GBP 1500 for 4x4 Winter-diesel,

GBP 1500 for Range Rover Evoque Auto O Similar,

GBP 1500 for Kia Carnival,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Galaxy,

GBP 2500 for G1 Polestar 2,

GBP 1500 for Volvo XC60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Skoda Octavia,

GBP 1200 for Sk Karoq,

GBP 1200 for Ford Kuga,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Nissan Qashqai,

GBP 1000 for Hyundai Tucson,

GBP 1200 for Volkswagen Caddy,

GBP 1500 for Toyota Corolla Estate,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 116,

GBP 1000 for J Jeep Compass,

GBP 1500 for Audi A6,

GBP 2500 for Mercedes M-class,

GBP 2000 for Bmw X5,

GBP 1500 for Chevrolet Tahoe-4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1200 for Ford Tourneo,

GBP 1200 for Ford Tourneo Custom,

GBP 1500 for Audi A4 Avant Automatica,

GBP 1000 for Toyota Aygo,

GBP 1500 for Mercedes E Class,

GBP 1500 for Mini Cooper Cabrio,

GBP 2500 for V Class,

GBP 1500 for 5 Series,

GBP 2500 for Mercedes Glb,

GBP 1200 for Peugeot 508,

GBP 1500 for Nissan X Trail,

GBP 1500 for Ford Kuga,

GBP 1200 for Mercedes Gla,

GBP 1200 for 108 12 M3,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Espace,

GBP 2500 for Audi A5 Coupe,

GBP 2500 for Model Y Lr,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo XC60,

GBP 2500 for Mercedes Benz Gle400,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

Theft Insurance Excess differs by car model:

EUR 850-5000 for Bmw X5,

GBP 1000 for Nissan Versa,Chevrolet Onix,Fiat 500x,Special,Nissan March,Nissan March,Hyundai Tucson,J Jeep Compass,Toyota Aygo,

GBP 1400 for Vauxhall Corsa,Mercedes-benz Classe V,Vw Caravelle,

GBP 3000 for Alpine A110,Lamborghini Urus,

GBP 5000 for Bmw 2 Series Cabrio,

GBP 1000 for Nissan Versa,

GBP 1000 for Chevrolet Onix,

GBP 1000 for Fiat 500x,

GBP 1200 for Renault Traffic 59m3,

GBP 1200 for Kia Ceed,

GBP 2500 for Lexus Ux 300e,

GBP 1500 for Mercedes A Class,

GBP 1200 for Audi A3,

GBP 2500 for Crossback E Tense,

GBP 1000 for Special,

GBP 1000 for Nissan March,

GBP 1500 for Vauxhall Corsa,

GBP 1200 for Vw Caddy,

GBP 2500 for Tesla Model Y,

GBP 1500 for 4x4 Winter-diesel,

GBP 1500 for Range Rover Evoque Auto O Similar,

GBP 1500 for Kia Carnival,

GBP 1500 for Ford Galaxy,

GBP 1200 for Ford Galaxy,

GBP 2500 for G1 Polestar 2,

GBP 1500 for Volvo XC60,

GBP 2500 for Peugeot E 208-electric,

GBP 1200 for Ford Focus, Skoda Rapid, Opel Astra Or Simila,

GBP 1200 for Skoda Octavia,

GBP 1200 for Sk Karoq,

GBP 1200 for Ford Kuga,

GBP 2500 for Byd Atto 3-electric,

GBP 1200 for Nissan Qashqai,

GBP 1000 for Hyundai Tucson,

GBP 1200 for Volkswagen Caddy,

GBP 1500 for Toyota Corolla Estate,

GBP 1200 for Ford Tourneo Courier,

GBP 1200 for Bmw 116,

GBP 1000 for J Jeep Compass,

GBP 1500 for Audi A6,

GBP 2500 for Mercedes M-class,

GBP 2000 for Bmw X5,

GBP 1500 for Chevrolet Tahoe-4wd,

GBP 2500 for Chevrolet Camaro,

GBP 1500 for Ford Tourneo,

GBP 1500 for Ford Tourneo Custom,

GBP 1500 for Audi A4 Avant Automatica,

GBP 1000 for Toyota Aygo,

GBP 1500 for Mercedes E Class,

GBP 1500 for Mini Cooper Cabrio,

GBP 2500 for V Class,

GBP 1500 for 5 Series,

GBP 2500 for Mercedes Glb,

GBP 1200 for Peugeot 508,

GBP 1500 for Nissan X Trail,

GBP 1500 for Ford Kuga,

GBP 1200 for Mercedes Gla,

GBP 1200 for 108 12 M3,

GBP 1200 for Iveco Daily 12m3,

GBP 1500 for Renault Espace,

GBP 2500 for Audi A5 Coupe,

GBP 2500 for Model Y Lr,

GBP 1400 for Mercedes-benz Classe V,

GBP 1400 for Vw Caravelle,

GBP 2500 for Volvo XC60,

GBP 2500 for Mercedes Benz Gle400,

GBP 2500 for Audi E-tron,

GBP 2500 for Porsche Panamera,

GBP 3000 for Alpine A110,

GBP 2500 for Landrover Range Rover Sport,

GBP 3000 for Lamborghini Urus,

GBP 1200 for Luton Tail Lift,

USD for other car models.

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

12.2 km from London City Airport

23.6 km from Heathrow Airport T1-t4

23.6 km from Heathrow Airport

Railway Stations

1 km from Euston Station

1.1 km from St Pancras Station

1.1 km from King’s Cross Station

Hotels

1.4 km from Thistle Trafalgar Leicester Square

2.3 km from Park Plaza County Hall London

2.6 km from Marlin Waterloo London

Other Landmarks

1.5 km from Trafalgar Square

2.3 km from Big Ben

3.5 km from Tower Of London

FIND ME A CHEAP RENTAL

Leaflet

Map view of Hertz Store Location

coordinates: 51.521465 -0.124085

Guest Reviews

Total points： 6.4 / 10 Average

Vehicle condition: 1.1
Vehicle cleanliness: 1.1
Spaciousness: 1.1
Counter staff: 0.8
Pick-up location: 1.1
Drop-off location: 1.1
Pick-up time: over 60 mins
Drop-off time: 10-30 mins

J.Jerpseth
London
9.7 /10 Excellent
Reviewed: Wednesday, April 16, 2025
We were a little over an hour past the pickup time and they had returned the car to inventory. It took 90 minutes for a new car to arrive and it then had 1/2 tank of diesel but since we did not see the car before getting in I signed it was full as that was what the driver said. We did get £30 refund for the half tank of car upon return.
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Douglas Bunyan
London
10 /10 Excellent
Reviewed: Wednesday, April 16, 2025
So far the experience is good. Not sure if there are any violations.
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Kent Stephens
London
6 /10 Average
Reviewed: Wednesday, April 16, 2025
The delay was half a day. I asked the store how much extra I would need to pay for a half-day delay, and they told me it would be the price of an additional day. When I got to the store, the price for that extra day was nearly 60 pounds. If they had told me this high price earlier, I wouldn't have chosen to be late. It's a rip-off.
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Earl David
London
10 /10 Excellent
Reviewed: Wednesday, April 16, 2025
Simple process, excellent service
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Queena Symons
London
2 /10 Poor
Reviewed: Wednesday, April 16, 2025
The car model was clearly not as advertised! Very disappointing!
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Vanessa Lew
London
2 /10 Poor
Reviewed: Wednesday, April 16, 2025
Waited over an hour to pick up the car, and the vehicle provided was different from the one booked.
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Catherine Connor
London
10 /10 Excellent
Reviewed: Wednesday, April 16, 2025
Good service
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Omar Eipstein
London
6 /10 Average
Reviewed: Wednesday, April 16, 2025
Didn't get the model promised on the website. The cigarette lighter power outlet didn't work. After driving 100 kilometers, the car indicated it needed AdBlue. I bought £12 worth of urea and added it using a homemade tube (only to find out later that the urea bottle had its own tube). I didn't keep the receipt but took a photo and didn't want to negotiate with the rental company, so I discussed it with the booking platform instead.
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Quentin Beerbohm
London
2 /10 Poor
Reviewed: Wednesday, April 16, 2025
I had a reservation to pick up the car at 3 PM. I called the rental company at 9 AM to confirm if there were any issues with the pick-up. To my surprise, they said there were no cars available and that my reservation had been canceled! This was shocking as all my plans, including hotel and flight tickets, were already booked, and I had six pieces of luggage with three people. It would have been impossible to move around without a car in a foreign country. Fortunately, the customer service at the rental platform was very responsible and quickly arranged another car. However, instead of the Mercedes C-Class I had paid for, I got a Mercedes A-Class. Even though they promised a refund for the difference, driving a smaller car with a lot of luggage for four days was quite inconvenient. I can only describe the car rental company HERTZ as 'terrible,' and I advise everyone to be cautious when renting from HERTZ in the future.
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