The car I rented broke down shortly after I started driving it. I rented the car at noon at Gold Coast Airport, and less than an hour later, a spare tire fell out from the bottom of the car. QEEQ helped contact the car rental company for roadside assistance, but after waiting for 3 hours, no help arrived. The next morning, we found a car rental outlet in the city, but it took over an hour to replace the vehicle. This completely disrupted our travel plans, wasting an entire day. This car must have had issues when handed over, but they were not detected during inspection.
All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.
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