Exer - Athens Airport (ath) Information, Car hire Instructions & Policies

I strongly recommend not choosing this rental company. This time I had a very bad experience! When I returned the car, they told me that there was a bit of sunscreen on the passenger seat. They lied to me, saying that it was covered by insurance, and asked for 144 euros. Fortunately, I was cautious and called the rental customer service. I was informed that the cleaning fee was not covered by insurance. If I paid it, it would be completely out of my pocket. I asked if I could clean it myself, and they agreed. I spent an hour cleaning the stain. It looked perfectly fine to me, but they used a phone flashlight, pressed against the seat, and claimed they could still see it, insisting I still owed 144 euros. I was speechless! It was never about the stain; they just wanted to make money. They wouldn't let me leave without paying! I truly witnessed the 'hospitality' of the Greek people! It's despicable! The condition after I cleaned it is in the picture; please ignore the water stains, they disappeared once dry. They even threatened me, saying if my cleaning wasn't good enough, I would have to pay more! What's more disgusting is that when I refused to pay because it was unreasonable, they threatened to call the police! Do they think they can bully Chinese people?

They have too many tricks. The most severe one is the changing license plates. Once you drive out and the license plate is missing, they charge you a few hundred euros. The police have already confirmed their tricks. The day before I went to the police station, their company had reported 3 plates missing.