CAR RENTAL REVIEWS ON AUTOUNION AT QUEEN ALIA INTERNATIONAL AIRPORT, AMM

Located outside the airport, they provided shuttle service to the airport upon phone notification. Great service attitude.

The service was quite good.

When I arrived at the airport, there was no pick-up sign as promised. I had to call before someone came, which wasted some time. The car provided at first was smaller than the one I had booked. When I requested the same model, the vehicle condition was quite poor. Later, I paid extra to switch cars, but after driving for a day, the tire pressure warning light came on, and I had to find someone to fix it myself. Moreover, the car was given with an empty fuel tank!

Satisfied

A staff member met us at the airport exit and drove us to the rental car store. The car collection process was convenient and straightforward. We bought comprehensive insurance, and there were no additional sales pitches or conditions. We quickly set off in our car. The owner even bought us each a cup of coffee from a nearby shop. The car model was the same as the one we reserved. The return process was also very quick. Overall, this is an excellent car rental company.

When I exited the airport, the rental company was already waiting outside with a sign, and I got the car directly from their store.

Overall quite satisfied, the pickup and return process was convenient and quick.

The staff were very enthusiastic, but they kept pushing insurance on us during the process. Even though we already bought full insurance through the rental company, they still kept trying to sell us more and mentioned various hypothetical consequences.