FT LAUDERDALE AIRPORT CAR RENTAL REVIEWS

Everything was as promised. Fast. Price great. Shuttle to/from airport on time.

Alamo was good and provided the vehicle with booked without any hassle and all. Smoothest transaction ever.

I like how I had a wide variety to choose from an the pickup location. The whole process was customer friendly oriented.

I love booking my rental via the EasyRentCar app, I get the car type I wanted at the best price. I also love the procedrop feature.

Showed up a half hour late to pick me up. Was supposed to get a midsize car, received an economy size, car was not in great shape with scratches and the ceiling was stained brown. The overall rental had a bunch of extra costs and charges.

Staff at Fort Lauderdale location was courteous helpful and efficient. I would recommend ACE

Knocked it out of the park. Great value and convenient

Terrible people. Terrible customer experience.

Great app. Good customer service.

Had to wait lot longer time to get vehicle

I waisted a loto Friné in pick up, the mini van was old

Price drop never came! Easy app

I had to wait for more than 30 minutes to be helped at the front counter at the pick up time. More than 20 minutes at drop off time. Need to hire more people and be more courteous when dealing with customers.

Smooth with no issues

Wry smooth car collection . Great prices . Would highly recommend

Brilliant app and great prices

Terrible experience. Several hidden fees not aware of. Wait time was terrible

The car was not a best condition but great customer service!

Terrible experience. It took a long time to get the car, and it wasn't ready. We had to wait constantly.

Meet my expectation

May be the check in person can ask some question faster

What I did not like was the whole insurance thing and how I was basically forced to use your insurance when I had my own coverage. The Agent presented it to me as if I could not use mine. I have never had a problem with any other rental car company with using my own insurance. This was a first. I will not rent from them anymore

As a first time user of Easirent, we were totally impressed. We prebooked, prepaid online and just went to the counter for the car, a clean, filled car was ready for us. The attendant went around the car and marked any damage off, other companies do not do that. Everyone was pleasant, the price was totally awesome. Shuttle to airport was fast. I give them a 10.

It was very easy to rent online and get coverage. Even tho there was no price drop on our rental we were very pleased... When can you rent a car with ins for $60 for 3.5 days... I will be using it again!

Professional, knowledgeable & helpful staff. Complimentary champagne with caviar at drop off would make ACE unbeatable worldwide.

Innovative, useful intercontinental service.

I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service

Professional & helpful counter staff.

Useful & efficient service.