Don’t bother-not worth hassles

The phone number to be picked up at the airport was not working, there was no way to contact the office. There are too many car rental places in FFL with very similar names, too confusing. Windshield wipers needed to be replaced and cruise control did not work.

The customer service suck, they changed for everything. I didn’t get my vehicle from them and just left. Will never go with them again.

It would’ve been helpful to know that the place was closed on sat! The day I’m supposed to return the car! Had no idea what to do with car, keys etc. and had to Uber to the airport!!

The staff was extremely rude and didn't care about my voucher and didn't care about the tolls at a rate of $90.00 for the 9 day rental. I don't drive in Miami except to get to the Florida keys and back to airport. Major ripoff I called the very next day to your company to complain. I was also told by two different employees on two different calls to you about my miles being unlimited rate according to my voucher to go ahead and drive because we will cover it for you. I was charged by Right Car $187.50 on Jan.17 2019. I then started a dispute with my credit card company. I was never given a contract proof to booking with your company stating anything regarding my Florida drivers license. I will never use your company again and will spend my all my extra time writing bad reviews on your company because you don't take care of your customers the way the your employees say they will. Unsatisfied and very dissapointed in your lack of customer service Marian Runnels

Like: I got the vehicle class I wanted, car was clean and performed great! Friendly staff
Dislike: Didnt factor in the toll transponder charge, or some other insurance free I had to pay