Absolutely loved the vehicle that was selected for us. Choosing the mystery vehicle was perfect for us so we didn’t have to get a second rental. We had lots of space for all our luggage and were all very comfortable during our travels. Just wasn’t happy with a charge per day for each additional driver, was about 30% of our daily rental cost extra to do so.
“Outstanding service at desk - upgraded. Car was spot on and very clean and well maintained”
About Dollar:8.7/10
Lovely Filipina served me on pick up - we spent a while sharing some trip tips for her upcoming visit to Spain.
I trusted Dollar once and, because of that, I chose them again this time - could not have done a better choice!
Great car in perfect condition, great service and price - what else can you ask for?
Thanks, Dollar, for allowing me to arrive to the award ceremony I was invited for thanks to my last short film, "Kenny Rei and the Spicy Ladies", as a proper star!
About QEEQ:10.0/10
That lovely feature of you called Price Drop Protection worked to perfection (once again) and helped me save £35 before I even stepped on my airplane to go to Calgary.
Great customer service (as usual) when I had some doubts about the deposit.
I will be trusting Easyrentcars.com again in the future, for sure!
When the service staff could not sell me any insurance (because I had already bought on easyrentcars), he became impatient, and kept wanting me to sign the papers - when there were many dents/scratches that were not labelled on the contract. Thankfully the car was in good condition and the trip went without any hitch.
Like: The young lady who helped me what I arrived, was wonderful. She was helpful and apologetic about the delay Dislike: There was one employee I talked to on the phone a number of times and she kept giving me wrong information. I had problems with my airline and this employee added to my stress.
Excellent - when they heard about our attempts to get a roof rack they allocated us a Toyota Sienna that had very good boot space.
Only improvement suggestion was what fuel we should use - there a 3 grades of petrol used in Canada and a dilemma as to which one to use - nothing inside the fuel hatch of the vehicle.
About QEEQ:8.0/10
Went well - only improvement would be to identify the vehicle earlier so that we did not need to fret so much about luggage space.
The employee at the Dollar rent-a-car counter in Calgary airport tricked me into signing a paper of unwanted option with extra charge. The employee told me that I should sign it just in case that I returned the car with empty tank but the fees will not be charged if I return the car full tank.
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