COLOGNE-BONN AIRPORT CAR RENTAL REVIEWS

They are amazing, I always rent their cars

So easy to use and always letting me find the best prices for the cars

additional charges were outrages! i was late for the pick up cause of canceled flight, delayed train ride etc. So first i was convinced it was their after working hours so i will be charged! then they have had some nicer cars where i can pick for an upgrade where i was charged 30% then realized they dont even have my prefred calls and would have to give me one of the upgrades anyway. then i was told they will wvae the addtional after hours service charge however what i see in my invoice is addtional charges and plus taxes on those charges... finally i pay more then the rental value that i paid to QeeQ to addtional service cahrges to rent the car! what is a service fee if your job is to supply a rental car? i will never ever pick a car from either Hertz or Thrifty!

Budget me dió un coche de inferior categoria y cambio automático.

This experience with Budget was good as always. Very helpful desk staff. Easy pick up process. Good condition of cars.

Wide choices of cars for reasonable price. Smooth booking process.

Returning the car was very quick. As soon as we arrived, we saw the staff and returned it immediately.

Ok

Goodm

good

good

Everything perfect.

Everything perfect.

Pretty good

Always they are my first choice of rental car company because of their cars, staff and prices

The best rent car application. Easy to use, safe and secure, best price guarantee. Strongly recommended.

Easy to find the car rental location at Cologne airport, staff were nice.

Got downgraded because of a fair in Cologne. But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt. Long waiting time at counter.

Great experience. Friedly staff, clean and good car.

Car exactly as expected, worked fine. Customer service agent at pick up was friendly and helpful.

No issues with booking. Didn't get any price drop notifications this time.

Service was acceptable

Booked a Jeep but got a Volkswagen

We were supplied a fiesta instead of a Leon, and the car was in amazing condition and had great specs and optional extras added such as sat nav, CarPlay and parking sensors, aswell as heated sets and heated steering wheel. very pleasant experience Throughout

Very good price, and easy booking, no problems at all.

Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.

All great

Good

Not bad, no need to queue