KEFLAVIK INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

There is a counter at the airport in Iceland, with staff arranged according to flight schedules, meaning you can pick up a car 24/7. It might be a bit crowded because AVIS and Budget share the same counter, but the process is quick.

The location is easy to find, but the staff's attitude is average.

The attitude of the woman who served us was average.

The service was excellent. The rear windshield wiper broke for some reason, but the girl handling the return was very friendly and said they would try to waive the fee. So far, no charge, very happy.

Excellent

Our first car inexplicably broke down. Despite many local mechanics checking it, no one found the cause. After contacting the rental company, they promptly arranged for roadside assistance and a replacement car. Even though it was completed by 3 AM local time, their responsiveness was commendable and didn't affect our schedule the next day.

The service was comprehensive, reflecting the efficiency of a large company with minimal paperwork. The counter was easy to find after landing at the airport.

At pickup, they proactively pointed out existing scratch locations, and at dropoff, there was staff available early to check the car.

The return process was very quick, with minimal checks and no extra charges. Excellent service and reasonable prices.

Excellent service, the staff at the rental company were very handsome, enthusiastic and considerate. Their driving skills were top-notch. I had booked a SUZUKI VITARA, but they replaced it with a HONDA CRV, which was an automatic, very new, and easy to drive. I will definitely rent from them again next time I visit Iceland.

The rented vehicle was quite new and drove smoothly during snowy conditions without any sudden issues. If you're unfamiliar with the environment, it's advised to purchase additional insurance. Our car door swung open in a hurricane, hit the front, and broke the hinge (didn't expect the wind to be that strong). Thankfully, we had additional insurance which lowered the basic compensation to a minimum.

They recommended a type of door insurance, which we declined, and they didn't mention it again. The staff service was good, concise, and efficient. Highly recommend renting a car in Iceland!

Excellent service, I even got a free upgrade, I'm so happy!

The service was pretty good. After calling them from the airport, someone came to pick us up within five minutes and took us to the rental location. Returning the car was quick too. Since our hotel was close by, the rental company's employee drove us directly to the hotel.