Our first car inexplicably broke down. Despite many local mechanics checking it, no one found the cause. After contacting the rental company, they promptly arranged for roadside assistance and a replacement car. Even though it was completed by 3 AM local time, their responsiveness was commendable and didn't affect our schedule the next day.
The store is close to Reykjavik Airport, but their service is really bad. First, there is the intimidating insurance upsell. If you don't buy their €15 per day insurance, no matter how comprehensive your insurance from rentals is, they will pre-authorize a 290,000 ISK repair fee for any accident. Every minor scratch is considered an accident, and you'll have to pay over 15,000 RMB up front for repairs, which is a scam. If you buy their insurance, they only deduct 2,000 ISK. Low efficiency; from struggling to find their shuttle at the airport to finishing the communication, I spent 600 RMB on international calls. Never renting from this company again.
Our car wasn’t available so we waited 2 hours for a car. When we dropped it off at the end of the trip, it took so long that I missed my flight home and was stuck in Iceland an extra night.
“Fiat tipo instead of volkswagen passat, for passat price”
About GREEN MOTION:5.3/10
No
Yes
Everything could be better !
Never will rent from green motion
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