Staff at their office were nice, the inly kinda issue was to find/wait for the pick-up person, I called them and they said the driver was coming.
At the office it took about 5-10 mins to do the paperwork and take the car.
The car wasn’t new indeed and it had 190k kms of use, but it was all good during the whole week I had it.
For the drop off, the person at the counter was very nice and no issues.
I saw many complains about faircar in google, but I believe they are improving their service, and at least for this trip I was very happy with their service and car.
Pretty good. The staff will pick you up at the airport. Buying insurance at the store seems to be cheaper than buying it here. There are detailed insurance descriptions on the table when registering information. I suggest buying insurance at the store. Additionally, there was a small incident where the rear window wiper fell off due to aging. I was worried there would be a compensation dispute, but the rental company kept apologizing once they found out.
Overall pretty good. Remember to check what type of fuel the car uses; ours was diesel, so be careful not to fill it with the wrong fuel. Upon arrival, the company will say there's only basic insurance. Show them the document QEEQ prepared, or tell them that the car is insured by a domestic insurance company. The car was quite new and the system supports CarPlay. There isn't much else to mention except that I left my glasses in the car, and there's a small crack in the windshield. Be mindful of strong side winds and drive safely. Have a great journey!
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