The vehicle was not well-maintained, the handbrake was almost useless, and it almost rolled down the hill in Mai Tai. The oil light would come on after a while, although the service was very warm and attentive.
The staff was very friendly and the car provided was excellent and quite new, even newer than the one we saw online. Pickup at Athens Airport and drop-off in downtown Athens were both easy. We would choose this company again if given the opportunity.
The desk staff were not friendly... The directions to the car were not as promised on the website; there was no dedicated staff to lead us. They just asked people to sign the form without detailed explanation... Very dissatisfied... The car itself was OK...
It is a reputable company, and the car pickup was smooth. They gave me a nearly new car with only 6000 kilometers on it. Although there were some issues during the car return, I am generally satisfied.
The car is very old with 78,000 kilometers, and the body is covered in scratches. You are given a checklist highlighting the damage when you pick up the car, and you need to verify it carefully. If there are new scratches when returning, you might be charged. The car's power is okay; it’s a Toyota PRIUS hybrid automatic, suitable for Greece’s bad and mountain roads. Fuel consumption is 5.6 liters, the air conditioning is strong, but the trunk and rear seats are a bit cramped. The rental period is calculated by the hour, and if you exceed half an hour, it counts as a full day. The city return location is not open 24 hours.
Overall, it was a good experience, but the pick-up and drop-off locations were too hard to find and the directions were unclear. Renting cars abroad is often this complicated.
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