The pickup location of this car rental company is extremely hard to find! Highly not recommended! The pickup point mentioned on the car rental website is completely different from their actual pickup location. We couldn't find it at all, and ended up taking a taxi ourselves, which took two hours to finally reach the company! Highly not recommended! Additionally, this company's return policy requires returning the car with a half tank of fuel. There's no clear indication of this from the rental website or the company. I only found out after refueling it fully and they won't refund the extra fuel cost! Terrible rating! The pickup service satisfaction is zero, I spent 15 euros on a taxi to get to the rental company!
“Not so good experience. CENTAURO this time disappointed me.”
About Centauro:8.0/10
I made the reservation through the QEEQ platform, which clearly stated that CENTAURO accepts deposit by debit card.
When I went to the office to pick up the car, even though I showed the voucher that clearly stated I could pay the deposit with a debit card, the clerk insisted I needed a credit card.
I finally picked up the car after about two hours, the only reason being that there was a long queue behind me because I informed that I am not going to leave the counter if I don't pick up the car.
Except for this incident, everything else was fine.
I don’t usually comment but I truly believe that their rating doesn’t do them justice.
The entire team was extremely professional and very polite.
Congratulations and I will be definitely using them again.
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