They charged me $259.22 when I picked up the car, saying it was a fuel prepayment so I wouldn't have to refuel before returning it. However, we only used half a tank and received a message on the same day charging us another $65.33. Our car was in perfect condition and we had purchased full insurance through the rental platform. Please verify and provide an explanation!
The car gas tank was not full and the passenger side door did not open from the inside.
About QEEQ:7.0/10
1 day+ before picking up the car, I tried to change the booking to add an extra day thru the website. It allowed me to go thru the details and gave the cost differential but then asked me to call the customer support to make the change. When I called the customer support in Singapore they informed me that I could not make the change even though I had paid extra to make my reservation flexible.
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