LANGKAWI INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

The car met the general expectations of the user. The customer service was helpful. The pick-up and drop-off of vehicle was smooth and easy.

Easyrentcars.com as a whole provided booking method and options that are user-friendly. Easy to select the location and vehicles as well as easy to book the rental cars.

Counter staff was helpful and knowledgeable Boo

Booking platform works well

Excellent service from the counter during pick up

Overall, the pick-up and drop-off were smooth, though I had to spend 10 minutes to find the representative from Europcar and another 15 minutes to complete the paper work. It would have been great had the representative informed me about the nearest petrol station, from where I could fill the fuel tank and drop-off the car. I came all the way to the drop-off point, but couldn't find any fuel station on my way; Had to search for fuel stations and go back again, to fill petrol, wasting precious 20 minutes in the process and also ended up paying fine to the airline, for delayed check-in.

Overall booking process and communication were good.

Friendly staff and affordable car rental.

User friendly website.

I found out that the car involved in a car accident before, and the engine warning light on the dashboard was constantly turned ON. I was so worried that the car may break down somewhere during the trip, but it didn't. I contacted Sea Safari, and they claimed and assured me that they have the car sent to check and maintenance periodically, and there is nothing to worry.

First time on this platform, very convenient.

I like the overa experience with Samavest. The car that we booked have a slight techinical failure. However the staff replaced it with a better car for our comfort. Good job!

The car was not safe for rental, horn did not work, steering was horrendous and the car would not start if it was raining. I will never use EPTA again and would give a lower rating if I could.

Spacious and petrol saving eventhough we travelled alot. Recommended!

Fast and efficient.

Car return can be improved as contact number given was never answered so had to wait at airport till the agent came.

Last minute booking. Bezza wasn’t available, so was offered Vios instead. Was met just outside the arrival hall, good customer service and smooth registration. Car was already waiting outside the door.

Car met my expectation. Value for money. Car front wheels were noisy, not sure the reason why but no issue with handling. Fuel consumption good.

Platform was easy to navigrate.

The staff were extremely helpful

Great booking system. I used help and asked many questions which were answered before I booked and paid.

Car is new!

Service the car slightly more. The car that was given (produa bezza), the passenger doors lock were not working. We had to manually open the lock from the driver's door everytime we parked.

The car condition could have been better and not really up to my expectation. Especially on the rear tyres are actually quite bold and can be dangerous to drive on a rainy days. I only noticed it on the 2nd day after I pick up the car. The rental company should do a check on the car before renting it out. This could caused accident if it is not properly checked.

NA.

Good services

Good apps

so far okay. not any command.

Spend a lot of time during pick up.

Thank you Samavest for upgrading our car from vios to camry, but child-seat can be improve. Overall satisfy! Thank you very much! ;o)

Thank you Easyrentcars for coordinated. Please improve customer service as to meet client requirement (Due to child-seat request ISOFIX, but receive normal type). Thank you very much!