By far the best services I have ever received from the rental car companies in Penang. Kasina even gave us some parking coupons to save us the hassle of hunting down a shop that sells them.
We got a very new car that is in perfect condition. Very easy pick up at airport arrival hall and return at departure hall. We dealt via WhatsApp easily.
I was booking Myvi, but get free upgrade to Bezza, after see my friend Luggage feeling quite lucky can get free upgrade. Staff friendly and nice, helpful and knowledgeable.
About QEEQ:9.0/10
As first quite confuse, a lot different price. Overall still quite ok.
Anderson and Faizal were very clear in their explanation. Always smiling and always checking that we understood. They also reminded us about the need for parking coupons and Touch an Go cards - and where to get them
Was a lot more confident after that and enjoyed riding around for 4 days
The Full tank to Full tank policy was GREAT!!
Staff-Mr Aziq was very helpful. I left my Touch n go inside the car, Mr Aziq attended my request patiently and helped me get back the card. Praise for the excellent customer service!!!
“From the airport to the DoubleTree by Hilton, visited the Designer Village Outlets, and wandered aro”
About Hawk:2.0/10
Customer service is inefficient. To pick up the car, you have to send a screenshot of the order to an email, and it has to be in PDF format. The car had three-quarters of a tank, but after driving just 2 kilometers, it dropped one bar. The customer service guy never smiled and seemed very impatient. It was a terrible experience.
The car not clean for the overall outsite but insite the car was clean.
The condition on booking of fuel full to full but actual was loss 1 bar .
The oil change of car was reached but still gave to us for used.
About QEEQ:10.0/10
Fasten booking easy and perfect promotion discount.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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