The car was in good condition, and both pickup and drop-off were quite convenient. Unfortunately, I forgot the GPS on the windshield when returning the car, and the inspector didn't notice it. When contacted, the rental company found and kept it, but they said they couldn't mail it back. Multiple communications through QEEQ were unsuccessful. I hope the rental company can offer more detailed and better service to customers.
Very difficult to find the right spot in the garage, no signs directing where to go. All spots taken when ultimately found. I had to park somewhere else. Had I less time until my flight, I would be late.
Also, in the airport, it is hard to find the right way to the garage with cars for rent.
This worse car rental car company in the world they charged my visa 200 dollars for extra insurance . I arrived from Canada to Poland with everything already payed hotel car rental everything!!! I told the person working at green motion car rental I don’t need extra insurance I have it with my visa !!!!!! Then he says I have to buy the extra insurance or I don’t get the car !!! Absolutely a joke ! I Will never use this company agen never !!!!! Absolutely garbage!!!!
“Great service and usually, car in perfect condition.”
About Hertz:10.0/10
Hertz Warsaw as usually presented very high standard of service. The gar that I got was nearly new and in perfect condition. I was also treated to a little upgrade to Seat Leon, which I found to be a good drive.
About QEEQ:10.0/10
Very easy booking process, all the details easy to find, good price and availability of suppliers.
“Total liars. We waited for 2 hours for a car even though we arrive 20 minutes early. Told lies thoug”
About GREEN MOTION:3.0/10
Waited for 2 hours. First told that the issue was with a customer who had returned a dirty car and the upon returning was told there was an issue with the delivery staff.
Incompetent staff. Liars and uncompationate staff.
The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids.
It was very weird that I had to pay to clean the car.
We got a free car upgrade, which was nice! It was our first time using panek, and to be honest it was great! Would definitely recommend them.
About QEEQ:10.0/10
Easyrentcars is just amazing! The booking process is silky-smooth and the fare is repeatedly check to get the lowest rates possible. Will use only ERC in the future.
Car location at the huge multi storey airport car park is bit confusing hence long pick up time. Signposting from car park lift to the Surprice's parking lot would help.
Waited over 1 hr .Was difficult to find car on parking lot .We get a key in the office ,could’t find anybody in the garage.Somebody should take us to the parking lot .Return was easy.,but don’t give us any receipt.We are waiting for deposit $900 they took from us.Be sure when you return a car they give you a receipt.
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Benedict Buck
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