I would like to mention both of the representatives at "Green motion", both called Ana. Those two helped me a lot, they were very welcoming, solved all the problem quickly, theire service was excellent, and i have no doubt that because of them i will continue to be a "Green motion" customer...
About QEEQ:10.0/10
The price was the cheapest that could be obtained, the platform was very easy...
Very bad rental oriented only to draw money from the customer under any pretext. No contact at handing the car although they work around the clock. Generally these are scammers and not car rental.
Very difficult to find the right spot in the garage, no signs directing where to go. All spots taken when ultimately found. I had to park somewhere else. Had I less time until my flight, I would be late.
Also, in the airport, it is hard to find the right way to the garage with cars for rent.
The inconvenience was that you need to wash the car yourself, which is not convenient when you rushing to the airport and it’s raining. Otherwise it is good value for money. The car is spotless too.
“Great price and good car, but the drop-off very unpleasant”
About GREEN MOTION:7.3/10
Very happy with the price I paid. Check-in and pick-up went very well too. BUT.... the drop-off was not a nice experience. I had to wait 20 minutes. then the whole process took another 20-30 mins. The guy was very young and clearly didnt have much experience. He spent a lot of time and started showing me some micro-small scratches incl. on a roof, suggesting it was all my fault. If I knew that, I would have examined the car very carefully during the pick-up, documenting everything. He wanted to charge me 270 PLN on the spot but I refused because it was nonsense. Luckily, in the end the company didnt charge me anything on top but it was stressful anyway.
This worse car rental car company in the world they charged my visa 200 dollars for extra insurance . I arrived from Canada to Poland with everything already payed hotel car rental everything!!! I told the person working at green motion car rental I don’t need extra insurance I have it with my visa !!!!!! Then he says I have to buy the extra insurance or I don’t get the car !!! Absolutely a joke ! I Will never use this company agen never !!!!! Absolutely garbage!!!!
They abused my deposit for petrol filling after returning the car unfairly with fake huge amounts
I don’t recommend this company any more
They are untrustworthy
“Total liars. We waited for 2 hours for a car even though we arrive 20 minutes early. Told lies thoug”
About GREEN MOTION:3.0/10
Waited for 2 hours. First told that the issue was with a customer who had returned a dirty car and the upon returning was told there was an issue with the delivery staff.
Incompetent staff. Liars and uncompationate staff.
The girl at the counter didn’t know what she was doing, after 11 hours flying with 2 little kids it took about 30 minutes to get my car, plus it was long way to walk to the car with my suitcases and 2 kids.
It was very weird that I had to pay to clean the car.
“Good value but customer convinience wasn't a focus od rental company. Too many hassles.”
About GREEN MOTION:7.0/10
Things I didn't appreciate (actually I was very upset about them) with Green Motion are?
1. Long list of damages an price list to review and accept
2. Expactation that I will prepay for cal wash or I will do it before droping off !!!!
3. Tank wasnt full and expectation that I will match the same fule level at drop off.
I don't understand why the paper documents are not all complete for our arrival. I book a rental car 5+ times a year and this would be an easy way to speed up the process. The company has all of my details when I book online. Please use this to prepare the documents so I don't need to redo it.
Otherwise the staff are lovely, vehicle is very good, nice and new. The location is easy to find and drop off process is also very easy.
The value for money is brilliant.
Waited over 1 hr .Was difficult to find car on parking lot .We get a key in the office ,could’t find anybody in the garage.Somebody should take us to the parking lot .Return was easy.,but don’t give us any receipt.We are waiting for deposit $900 they took from us.Be sure when you return a car they give you a receipt.
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