PALMA DE MALLORCA AIRPORT CAR RENTAL REVIEWS

Just a bit slow at check in...............

All good no complaints

Great service

We end up paying over 250$ ekstra when we where picking up the car, so it was a lot more expensive than we already payed for. They promised we would get some money back but we did not at all get the money back they promised.

!HORRIBLE EXPERIENCE! The most dodgy car hire company I dealt with so far.

Great service and customer support! Recommended Easyrentcars to few friends already.

Do not go with ok rent a car! They tried to say I put a tiny scratch on vehicle underneath bumper. I did not do this but as it wasn’t marked on car when I took it out I couldn’t prove it. They were rude and aggressive and no one was willing to talk to me about a resolution. I’m now having to go through a lengthy insurance claim because they wouldn’t let me leave without paying a ridiculous fine and admin charge. The said scratch was less than 5cm and not noticeable to the eye, just a bit rough when touched. DO NOT USE!

Received brand new car with 100km on the clock, fully loaded. Staff very nice and polite, first time someone havent tried to sell me extra insurance. Pick up - i was scared by lot of people leaving cars but all went smooth. Fully recomended

Location was poor.

Peu d'explication en français, on a attendu plus de 2h notre véhicule. Au guichet la personne nous a expliqué que notre mastercarte gold ne prenait pas en charge l'assurance et on nous a obligé de souscrire une assurance. Nous n'avons eu aucun document précisant la location à notre nom ni aucun reçu de paiement pour l'assurance. Nous sommes très mécontents. L'employé à profité du fait que nous étions fatigué et que nous ne comprenions pas l'espagnol

Nous n'avons rien à dire sur la plate-forme de réservation

Car was excellent. Very dissapointed with counter service, waited long and was "forced" to buy additional insurance despite explained that I had full covered insurance.

Booking platform was great, will use again

La personne au guichet ma clairement obligé à prendre l assurance en plus que j avais déjà payé à la réservation. Je lui dit que j avais déjà payé 112 € ,elle me réponds vous ne croyez pas que vous vous pouvez louer un voiture pour 112€ Refusé de prendre ma caution Si je ne payais pas impossible de récupérer la voiture . Coût total de la location 464,37 € un honte j'appelle cela du vol ou de la vente forcé.

The service was excellent. There were no attempts to sell any additional charge items. If you said you didn't need them, they wouldn't push further. However, at the time of return, there were charges we couldn't understand and we're still in contact with customer service to resolve this. Hopefully, it gets sorted out smoothly.

Car was in excellent condition. The guy at the counter was nice but tried to sell me extra insurance which I didn’t need. Overall I was happy with the cheap price for excellent car.

Booking was easy and smooth. I bought insurance through the site which saved me from buying expensive insurance at the counter.

I pay 20 euros when i book And you ask me 225 euros at thé airport Not the car reserve

Obligé de prendre une assurance + une prime de carburant. Au départ le prix de la location était de 35€ pour 5j est passé à 210€... a éviter

Voiture très agreable , Mais reste une forgonnette Aucune fenêtre à l'arriere , les enfants etouffaient

Crowded and few cars available when returning the car to the airport. Almost missed the flight.

Good rental company

Easy booking system

What I didn't expect was to find that I had been charged nearly 300 euros for additional insurance I wasn't offered and I didnt want. I feel totally betrayed by goldcar and I won't be using them in the future. Their actions amount to fraud.

Booking was as expected

Just like in goldcar, you will pay many times more.

Main issue was signage to the mini bus pick up point and being aware that they were an offsite provider in the first place