Overall, a very good experience only spoiled by one representative who was very unhelpful when asked for a map because our phones were not getting a GPS signal.
Car was strached in many places around the vehicle, was dirty on the outside and the amutomatic roof needed some corrections at the openig system in the trunk to work properly.
une catastrophe je loue tres souvent des voitures de location je n ai jamais vu une agression pareille pour prendre leurs assurances suplementaires
résultat lors du retour de la voiture le réceptionniste voyant que nous n avions pas pris d assurance chez eux a chercher comment récupérer de l argent
malgré toutes les photos que nous avions prises l
le réceptionniste tres malin a trouvé un frottement sur la gente cote conducteur ! qu il nous facture aujourd hui 240 euros !! ce sont juste des voleurs .
“Not untypical... initially collecting the car is always worse than you’d like!”
About Hertz:9.0/10
Counter staff were insisting our insurance wasn’t good enough, saying they hadn’t provided it so we needed to another €50... I had to insist I was happy that I’d bought all the cover I needed, but did feel pressurised.
Staff in office was rude. Goldcar took an extra £100 on pickup and only refunded £70. On drop off with no explanation of why. Terrible service and will never use again.
I didn’t hire the car as they wouldn’t hire the car to me at the price I had hired it on easyrentcars (c £30). They said the insurance provided by easyrentcars was insufficient and wanted to charge me over €300. This is the second terrible experience I’ve had between easyrentcars and the rental company in one summer.
I had to go and rent a car away from easyrentcars as the service simply did not work.
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