Initially booked a 7-seater, but were given a 9-seater on the day, which felt too large for us. Parking was very difficult in Switzerland. Additionally, the fuel tank was only 3/8 full when we received the car, but we were required to return it with a full tank.
When we arrived, they didn’t allow us to pick up the car. After waiting for an hour, they informed us that the reserved car model was unavailable. We then waited another hour and were given a car much smaller than the one we booked, which couldn't even fit three 24-inch suitcases. The car itself was also in poor condition and at least a few hundred dollars cheaper than what we had paid for. The experience was extremely disappointing.
“Gutes und breites Angebot, keine Möglichkeit zur Mietverlängerung.”
About Alamo:10.0/10
Alles ist reibungslos verlaufen
About QEEQ:8.0/10
Wie bei jeder Buchung: QEEQ bietet nicht die Möglichkeit, die Mietdauer selbst zu verlängern. Im Falle einer Verlängerung muss man den Autovermieter direkt kontaktieren. Dies kann unter Umständen mühsam sein, da die Vorgehensweise bei jedem Autovermieter unterschiedlich ist.
I had a great car rental experience during my self-drive trip in Switzerland. First of all, the car rental company's service was very professional. The process from pick-up to drop-off was smooth, the vehicle was clean and tidy, and although the performance was average and felt a bit underpowered on mountain roads, there’s nothing to complain about. After all, you get what you pay for. The staff was also very friendly and efficient, making the whole pick-up process very simple.
If it's not your first time driving in Europe, you can skip the optional services offered by the store. For beginners, it's better to purchase them for peace of mind.
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