“I would encourage you to use someone other than Budget”
About Budget:7.0/10
Car hadn't been cleaned inside, but we were in a rush with 2 kids desperate for bed so had to take it. Be careful with Budget's charges after return - twice they have tried to charge for fuel and after back-and-forth showing receipts they refund it.
They never had our vehicle. The only one they had was damaged down the drivers side with a damaged mirror. Saying this, it took them over half an hour to find the key for this vehicle.
About QEEQ:10.0/10
Would recommend QEEQ.COM to anyone. Great value and plenty of communication.
The counter staff was helpful...getting out was a little odd with the exit attendant appearing from another location. I got put on hold when I phoned for road service so I just ended up putting air in the tire a few times.
Airline problems, caused an inventory issue. Had to wait over an hour for a car. Grabbed a bit to eat, only one place on road/ground side . CLT is never going to be complete.
Finally got a vehicle, happy with anything. Exchanged it 24 hours later! Dirty interior windshield, rear seat belt fault, then tire leak.
Return to airport, and painless exchange, just an extra 2 hours lost. Wound up with a KIA Soul for 60 days, never was stolen.
“The Hertz and dollar said they only use a chip not swipe and my chip couldn’t and they refuse to sw”
About Dollar:2.0/10
I did not pick up the car the representative refuse my card and she was so rude to swipe she said she can only use the chip but not swipe so I took uber so I need refund back as soon as possible
Everything else was satisfactory, but I encountered a big problem when picking up the car. I arrived at midnight, and it took two extra hours because they couldn't find the records of my booking with the rental company. Information didn't match up, so I had to pay again. It took a month to get a refund.
the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.
About QEEQ:9.0/10
liked dealing with this company especially in the USA. I will keep using it for all my travel to the USA
“Mostly good, car exchanged due to break in - exchange was slow”
About AVIS:8.0/10
Quick and friendly pickup. Unfortunately our car got broken into and we had to exchange it on the last day. Exchange took forever. Nobody seemed to know what they were doing.
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