GATWICK AIRPORT CAR RENTAL REVIEWS

Good. No problem

Good

We waited an hour and a half to get the car it was chaos . The time some people where at the desk was purely down to Europacar trying to sell them extras. One family where at a desk for 35 min and other individuals took 15 to 20 min each crazy when I got to the desk I got my cat in 5 min so the management of the customers at the desk was the issue. It ruined my plans for the day as we where so delayed. .

The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.

Good service and conveniently based near hotel.

nice and fast booking

Car booked was a Volvo V40 but greenmotion gave me a renault captur (not the same level) Car was dirty inside. They charged me extra 86£ (for administration costs) because I got a PNC for driving in London congestion charge zone on Monday 05/08/2019. They did not even gave me the opportunity to manage it myself and not informing me during pick up that I will get a PNC if driving in the city center. When I returned the vehicle they tried to convince me that some marcs in the wheel and one marc in the door were made by me (the ones in the wheel were already there and the one in the door is almost not visible and for sure made by another car in a car park. Honestly I cannot confirm if the door one was already there or not because is hard to see it).

Everything perfect.

Long wait for bus both ways - counter staff booked a taxi for us for the return to the airport as we watched the bus leave whilst he was checking car but it didnt turn up so we ended up getting the next bus - 40 minute wait. Car was OK but not very clean inside.

Easy to book and price reasonable.

The wheel started to make a mechanical noise which upon reporting Avis promptly replaced the car although I had to drive to Heathrow for that.

The car had some minor problems (squeaky clutch pedal, satellite locator that unstuck regularly from windscreen) Staff are not overly helpful and you have to be very careful about extra costs and inflexibility (any modification to rental agreement costs a lot) Very infrequent bus shuttle to airport makes delivery highly stressful

All went smoothly, did not have to wait long for the shuttle bus

Difficile de modifier une réservation en cours

Very opportunist people. Will try to charge/ overcharge for any possible situations

Good prices and cars

Nice and convenient booking

Nice cars and good staff. Takes time to get from terminal to actual place by free bus but it is ok and free.

all easy and convenient

Nice staff and convenient place if you in Crawley

Smooth booking

helpful staff and good cars!

Very easy to book through, thanks

Nice cars to rent and helpfull staff

Well done guys!

Thanks for good service

Thanks for good service!

Very far from Gatwick Airport. Also the shuttle service frequency is after every 30 minutes. Prepare to wait with no response on phone number.

Thanks for good service

Fast as always

Car was very under powered