Para mí era un carro suficiente en un carro pequeño iba a ser una asuntos personales de tres días sin embargo considero extremadamente costoso por el servicio recibido sin embargo no tenía opción y es por ello que opté por rentar el carro con ustedes
Lamentablemente cuando llegas al mostrador la reserva no contiene ni peajes ni seguros obligatorios por lo cual tuvimos que pagar 100 dolares mas x solo 3 dias de alquiler. Esto no estaba claro al reservar, convenía con ALAMO
“The trip was very good, the receipt at the end was very bad”
About Budget:8.0/10
We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future
el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia
Me cobraron ustedes en su portal una cantidad de 3600 pesos aproximadamente. Al revisar mi estado de cuenta tengo un cargo de 2400 adicional por parte de Budget. El carro está en perfectas condiciones, porque se me está cobrando ese exceso adicional?
“Los precios no son reales, el seguro contra terceros no lo respetan”
About Budget:8.0/10
La arrendadora no respetó el seguro contra terceros que decía mi reservación que incluía. Ellos dijeron que no estaba en la reservación. Tuve que pagar otros 60 dólares adicionales por la cobertura contra terceros
The Budget counter Staff were very friendly and obliging. On receipt of the car I found out that the car allocated was a 2 door not the 4 door I'd ordered that wasn't a problem the counter staff immediately provided us with a 4 door.
About QEEQ:10.0/10
Excellant service The problem described earlier I put down to miscommunication but it was soon rectified by the counter staff at Budget.
I was fairly disappointed with Hertz upon return of the vehicle. They charged me for fuel although I had completely filled the tank prior to returning vehicle. I had to track down the manager of the gas station to get a receipt as proof of fuel purchase and threaten to call my credit card company before the almost $30 charge was removed. That’s fraud on their part and a waste of my time to fight it.
About QEEQ:10.0/10
I was pleasantly surprised with this company. II had actually never heard of the company prior to booking this trip. They had the lowest price for my class of vehicle by $200. I was skeptical that the transaction will go through without some false charge on the backend. I am happy to report that, over 30 days later, the transaction went off without a problem.
I had a road incident, no one picked the phone, when i returned the car, I tried to talk to someone at customer support but the booth was empty and was waiting there for an hour, no one came.
Worst rental car I have ever had and I have rented a lot of vehicles. Absolutely filthy. Spent 2 hours cleaning it when I got home before ever going on our trip. Will never rent from them again.
“I was overcharged. I booked a $308 deal and I ended up paying $526 (70% more!).”
About Budget:7.0/10
I was overcharged. I reserved a US$308 including insurance and when I got to the counter they carghed me US$386 and they charged me US$140 the day after I returened the car. I feel scammed. I didn't even get an invoice while I was offrdd to get one by email.
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