RONALD REAGAN WASHINGTON NATIONAL AIRPORT CAR RENTAL REVIEWS

Excellent service end to end, very fast, the car was fantastic.

Wonderfull, price drop protector worked very well. Highly recommended!.

I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.

The entire booking process was outstanding. I love the app!

Stiffed for $420 insurance which I don’t need

Rental car pick-up/drop-off process was relatively smooth. Car pick-up/drop-off process includes an extra step as shuttle bus brings you from DCA to the rental car center but you must wait for and take another shuttle because Advantage location is off-site from rental center. Advantage's prices are usually lower than those at rental car center, which makes up for the extra time needed. Ensure you factor in a little extra time for pick-up/drop-off when choosing off-site rental car companies.

No issues or concerns with Easyrentcars regarding this rental experience.

Very expensive, one day 300 USD

The staff was very slow and inefficient during the pickup in DC, but returning the car was very convenient.

Very disappointed that they did not have the rental we asked for, and did not inform us at the check in, so we paid for the expensive vehicle and than was offered a mini van, with no exchange of price. When asked to change the price in the lot they told us it would be too much work. VERY poor service and would likely never return to this company.

No problems with this car rental, will rent from Thrifty again if the price is right.

No issues, smooth pickup and drop off of rental vehicle. Friendly, competent staff.

Generally satisfactory, but no Chinese service.

NSTR

When renting the car, we were only informed about one option for ezpass rental at $16.99 per day, without mentioning any other alternatives. After 9 days of rental, the total cost including service fee and tax was $145. However, we only needed the toll pass for 3 days. We could have chosen to pay the ezpass rental fee and then pay the actual toll charges. Additionally, Thrifty's ezapass rental fee is higher than other rental companies at $12.99 per day. The slight savings on the car rental fee does not offset the higher toll device rental fee.

Line was long for pickup, but well worth the wait

Always works great, and the price was fantastic

Pickup was simple but beware of hidden prices. Ended up paying about $100 extra than planned at the checkout. Cars were in pretty poor condition from their apparent cleaning - wasn't prompted to fill in a damage form and the company offered me little support in advance with Florida toll roads

Very easy to book.

The car was not washed properly while pickup

Added charges were not indicated

smooth process.

no price drops. however, car booking was smooth and price was good

Staff is good. Waiting time is less than 45 minutes. Car is superb. Highly recommended.

Very good platform!

Excellent service overall

Excellent service

Too much waiting time for delivery