GOLD COAST CAR RENTAL REVIEWS

It's mainly about the communication for picking up and returning the car, nothing particularly impressive, just normal.

The car was relatively new and was neat and clean. The customer service desk at Apex was very friendly.

The car provided was smaller and older than the one booked.

Great service !

All good easy to find a car

Very satisfied

The car was too light, everything else was fine.

Car was comfortable, clean and spacious. Staff on pick up and drop off were kind and very helpful.

Easy and affordable

Thrifty is a subsidiary of Hertz. The counter and parking lot are in the same location. However, Thrifty is a budget brand, so the vehicle mileage might be a bit higher, but it was only a bit over 40,000 kilometers, and the overall condition was very good, I'd rate it 95%. The car was well-maintained. The 2.4T Mitsubishi diesel engine was great, fuel-efficient, and powerful even at low RPMs. Moreover, the Mitsubishi Super Select 4WD is very suitable for crossing country forests or rough roads. However, it's not very good for high-speed driving, as the steering wheel feels a bit loose.

Very good

The service was great. Upon arrival at the airport, I called to book a shuttle.

This company is not good. If you book a car through Zuzuche, buying full insurance at pickup will be one-third more expensive than booking directly with the car company. They don't allow you to use your own toll tag and instead make you use theirs, which comes with a high management fee.

The shuttle service was fast and efficient. Just remember to go to the far end of the terminal where the coaches are. The car was great and cheaper than the airport rentals. I would use again for my own holiday rentals as you do need an extra 15 minutes for the shuttle.

Very satisfied! They gave us a brand-new MG!

Business is good, but there aren't enough staff for reception. Overall, it's quite satisfactory.

Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.

Booking is easy, price porctector never came up with anything better. At the end was pricy but good

The return address was not the place I had chosen, which made me go out of my way and wasted time.

Very satisfied

I always choose Europcar for overseas car rentals. I'm very satisfied with their overall service.

Overall pretty good, the only issue was they reminded me about insurance a few times.

Only used to drive from pick up to drop off. Nil issues